Client FAQ
Where do you get your candidates?
ProLogistix utilizes numerous means of recruitment. We have a referral system which rewards our Field Employees for referring qualified candidates. ProLogistix attends and conducts job fairs and maintains good working relationships with local Government employment services. ProLogistix also utilizes the internet in both placing position and searching for qualified candidates.
Will all of the candidates go through your screening process?
Yes, all candidates will go through the screening process. ProLogistix has Standard Operating Procedures which does not allow for shortcuts. Each office is audited by our training department for adherence to this process.
If I have a certification process for forklift drivers do you require the training class?
Yes, our training class is required whenever our Field Employee will be on a Powered Industrial Truck. Attending our training class helps to ensure the qualification and skill matches have properly been done. It also allows for ProLogistix to have more versatility in the placement process. This versatility allows for ProLogistix to place at those companies not having a certification process. This also protects our customer from any co-employment issues which may arise. Most of all, it assures ProLogistix being in compliance with OSHA standard 1910.178
Do you only place your employees in warehouses?
ProLogistix concentrates on the logistics industry. This is not limited to the warehouse industry. We have positions in distribution centers, fulfillment / order selecting companies and in various manufacturing companies which may have a warehousing or shipping / receiving area associated with their process.
How long before I can bring them on to my payroll?
The time is negotiated at the time of placing an order with the local branch. Many of our customers don’t realize it, but we can show the cost benefit in maintaining the ProLogistix employee for a longer period of time.
Who takes the responsibility should there be an accident?
ProLogistix field employees are covered under Worker's Compensation for on the job injuries which may occur while on assignment. We may ask for help in gathering information on the accident and participate in corrective action.
What is the process if there are performance issues with your employee?
Should there be any items of concern with performance you can notify your local ProLogistix office. ProLogistix will work with the employee in correcting the items of concern and with the customer's help, develop a corrective action plan. Should the corrective action plan not be an option, ProLogistix will work with the employee in finding them a different position.
If I have a need for tomorrow will you be able to provide someone qualified?
In most cases yes. There may be some special circumstances where finding the right skill match may be difficult, but with each office developing a database of qualified candidates these occurrences are minimized. ProLogistix does not believe in just sending anybody to your work site. We pride ourselves on sending the right candidate with the right skills for the right position.
How and when do they get paid?
Our field employees are paid each week. Each field employee is responsible for submitting a time card on Monday before noon. Employees may pick up their paycheck at the office, have the check mailed to their home, or in some cases checks are delivered to the customer location. In areas where we are piloting our PayCard program, pay is received through a Mastercard Debit Card which can be used at ATM and point of purchase machines or their pay can be direct deposited into the employees bank account.
What happens when your employee does not show up?
While these occasions are rare, from time to time we are faced with this issue. All of our offices have a 24 hour hot line for our customers to call.
ProLogistix utilizes numerous means of recruitment. We have a referral system which rewards our Field Employees for referring qualified candidates. ProLogistix attends and conducts job fairs and maintains good working relationships with local Government employment services. ProLogistix also utilizes the internet in both placing position and searching for qualified candidates.
Will all of the candidates go through your screening process?
Yes, all candidates will go through the screening process. ProLogistix has Standard Operating Procedures which does not allow for shortcuts. Each office is audited by our training department for adherence to this process.
If I have a certification process for forklift drivers do you require the training class?
Yes, our training class is required whenever our Field Employee will be on a Powered Industrial Truck. Attending our training class helps to ensure the qualification and skill matches have properly been done. It also allows for ProLogistix to have more versatility in the placement process. This versatility allows for ProLogistix to place at those companies not having a certification process. This also protects our customer from any co-employment issues which may arise. Most of all, it assures ProLogistix being in compliance with OSHA standard 1910.178
Do you only place your employees in warehouses?
ProLogistix concentrates on the logistics industry. This is not limited to the warehouse industry. We have positions in distribution centers, fulfillment / order selecting companies and in various manufacturing companies which may have a warehousing or shipping / receiving area associated with their process.
How long before I can bring them on to my payroll?
The time is negotiated at the time of placing an order with the local branch. Many of our customers don’t realize it, but we can show the cost benefit in maintaining the ProLogistix employee for a longer period of time.
Who takes the responsibility should there be an accident?
ProLogistix field employees are covered under Worker's Compensation for on the job injuries which may occur while on assignment. We may ask for help in gathering information on the accident and participate in corrective action.
What is the process if there are performance issues with your employee?
Should there be any items of concern with performance you can notify your local ProLogistix office. ProLogistix will work with the employee in correcting the items of concern and with the customer's help, develop a corrective action plan. Should the corrective action plan not be an option, ProLogistix will work with the employee in finding them a different position.
If I have a need for tomorrow will you be able to provide someone qualified?
In most cases yes. There may be some special circumstances where finding the right skill match may be difficult, but with each office developing a database of qualified candidates these occurrences are minimized. ProLogistix does not believe in just sending anybody to your work site. We pride ourselves on sending the right candidate with the right skills for the right position.
How and when do they get paid?
Our field employees are paid each week. Each field employee is responsible for submitting a time card on Monday before noon. Employees may pick up their paycheck at the office, have the check mailed to their home, or in some cases checks are delivered to the customer location. In areas where we are piloting our PayCard program, pay is received through a Mastercard Debit Card which can be used at ATM and point of purchase machines or their pay can be direct deposited into the employees bank account.
What happens when your employee does not show up?
While these occasions are rare, from time to time we are faced with this issue. All of our offices have a 24 hour hot line for our customers to call.