Job Opening: Administrative Assistant
Description
Sea Freight Logistics Export Agent Needed in Mendota Heights
Your Role
coordination of Sea Export shipments such as, opening export files, production of internal documentation, updating export statuses, assisting and advising customers of Arrival, arranging deliveries, processing invoices including price conversions and verifying shipment weight and volume), dealing with e-mail queries
Schedule: Monday – Friday 8am-5:00pm
Pay: $20.00 – $23.00 (based on experience)
Your Responsibilities:
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- Operational duties to include coordination with shippers, truckers, steamship lines
- The complete process of shipment includes arranging for pick-up or inland transportation, booking, document preparation (bill of lading, invoicing, certificate of origin, export declaration and/or AES, if applicable) forwarding, follow-up with tracking and tracing to final destination and data quality requirement.
- Customer Service responsibilities include maintaining communication with vendor, shipper, customer, carrier and K+N overseas offices throughout the process and choosing proper routing appropriate to the customer’s needs.
- Negotiate cost-effective rates with service providers to ensure maximum profitability.
- Maintain SOP (standard operating procedures) and customer profiles including key contacts, special requirements, contract rates and preferred routings/services/carriers.
- Participate in quotes for overseas offices as requested.
- Immediately report problems, operation disputes or discrepancies to a supervisor, manager, divisional manager or branch manager.
- Read and work in accordance with Quality Management Work Instructions and QHSE procedures (ISO9001).
- Employees may also have additional responsibilities in accordance with supporting a specific department(s)/division(s) and/or be tasked with specific, individualized assignments.
- Resolve issues respective to meeting client requirements, data input – general customer service inquiries related to tracking & tracing. –
- Resolve billing discrepancies and discrepancies against client SOP’s.
Skills and Experiences:
- Ability to be profit conscious
- Ability to work with demanding deadlines
- Excellent communication skills, both verbal and written
- Ability to work independently as well as part of a team
- Solid knowledge of domestic and international geography including countries, major cities
- Ability to establish priorities and accomplish multiple tasks, must be organized
- Must be detail oriented, thorough and accurate and have the ability to efficiently solve problems
- Strong PC skills
- Proven analytical and problem solving skills
- Work effectively via phone, fax, e-mail.
- Good planning and organization skills; ability to multitask and be a self-starter