Job Opening: Counter Sales Associate
Description
Job Description
-Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible
-Execute order processing, purchase orders, payment processing, quotes and delivery dates – ensure accuracy of information being entered to guarantee correct item(s) are ordered
-Provide excellent customer service includes product/order information, sales, warranties and returns
-Coordinate with manufacturing, sales, distribution and vendors regarding shipments
-Maintain records and prepare reports on sales activities
-Periodically reach out to customers to determine satisfaction with the organization, products and services
Knowledge & Skills:
-Understand and follow work instructions, operating procedures and company policies
-Expand knowledge of HVAC products and keep current with latest trends within the industry
-General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications.
-Effective and high quality Customer Service/Relationship management skills via walk-ins, phone, and email;
-Positive, professional attitude, handling difficult customers with ability to diffuse negative situations
-Effective organizational skills and time management skills including ability to prioritize and multi-task-Ability to understand and follow procedures, work instructions and company policies
Experience:
-1 – 3 years of progressive sales experience
-2+ years customer service experience
Benefits
-Weekly Pay
-PTO
-Medical
-Vision
-Dental
-Life Insurance
-Free online classes
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