Job Opening: Medical Scheduler

Medical Scheduler – Join Our Team and Make a Difference in Patient Care!

Are you a detail-oriented individual with excellent organizational skills and a passion for helping others? We’re looking for a reliable and proactive Medical Scheduler to join our team! As the first point of contact for our patients, you’ll play a crucial role in ensuring smooth and efficient scheduling for our medical professionals while providing exceptional customer service. If you thrive in a fast-paced environment and enjoy making a real impact on patient care, we’d love to hear from you!

Key Responsibilities:

• Schedule patient appointments for medical consultations, procedures, and follow-up visits.
• Coordinate with medical staff to ensure accurate and timely scheduling.
• Verify patient information, insurance details, and medical history prior to scheduling appointments.
• Maintain an organized appointment calendar and adjust as needed due to cancellations, no-shows, or rescheduling requests.
• Confirm appointments with patients via phone, email, or text message and provide necessary instructions for visits.
• Ensure all patient records are up-to-date and complete in the scheduling system.
• Communicate with medical professionals and staff to prepare for upcoming patient visits or procedures.
• Handle patient inquiries and provide excellent customer service regarding appointment availability, office hours, and other related matters.
• Process insurance verifications and referrals as required.
• Assist with managing patient flow, ensuring appointments are on time and rescheduling when necessary.

Qualifications:

• High School Diploma or equivalent.
• Previous experience in medical scheduling or healthcare administration preferred.
• Knowledge of medical terminology and basic office procedures.
• Strong communication skills, both written and verbal.
• Bilingual, English and Spanish
• Proficiency in using scheduling software and electronic health records (EHR) systems.
• Ability to handle multiple tasks in a fast-paced environment.
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy.