Job Opening: Seafreight Import Coordinator

Seafreight Import Coordinator position in NEWARK, NJ

Shift: Monday-Friday 8am-5pm

Pay Rate: $20-$24 DOE

RESUME REQUIRED

ESSENTIAL DUTIES AND RESPONSIBILITIES:     

Responsible for all shipment-level communication between Hellmann and all customers, carriers and vendors (i.e. delays, shipment status inquiries, arrival notices, billing, etc.)     

Escalates all recurring carrier / vendor service issues to Supervisor    

Maintains service relations with customers, carriers, vendors, and other Hellmann offices     

Responsible to ensure compliance with all applicable internal and external standard operating procedures and regulatory requirements    

Consults with supervisor prior to agreeing to non-standard services and/or pricing     

Ensures that customers are properly setup and maintained in company systems (i.e. POA, credit application, customer billing profiles…etc.)     

Ensures that customer standard operating procedures (CSOPs) are developed and maintained in conjunction with Account Management and Sales     

Processes shipments in compliance with company standard operating procedures, while complying with customer and regulatory requirements (i.e. Hellmann policies, OBL, Letter of Credit, Cert. of Origin…etc.)     

Performs credit check prior to arranging transportation     

Submits insurance purchase requests, upon request     

Verifies and confirms any additional charges incurred (i.e. driver waiting time, demurrage, detention…etc.)     

Promptly communicates all additional charges incurred to the customer to prevent disputed invoices     

Responsible to obtain / retrieve the Arrival Notice from the carrier    

Creates Broker Arrival Notice and passes to HWL Trade Services or Outside Broker within KPI     

Dispatches all Hellmann arranged deliveries or communicates necessary information to carrier / consignee for all non-Hellmann arranged deliveries    

Sends Customer Arrival Notice     

Collaborates with Trade Services to arrange inspections, when required     

Ensures carrier and CFS are paid and have all required documentation to ensure timely availability / release of freight    

Enters and updates all required milestone tracking events within area of responsibility    

Performs other duties as assigned

•    One to three years of previous experience in freight forwarding industry preferred

•    Completion of any industry related course is an asset