Job Opening: Customer Service Rep-0119.295

3PL warehouse in Dallas is now hiring a Customer Service Specialist to provide high quality service to customers by resolving issues, processing orders, and delivering accurate information in a timely and professional manner Key Responsibilities: Serve as the first point of contact for customer inquiries via phone, email, and chat Process customer orders, returns, and exchanges accurately in the system Resolve product or service problems by clarifying customer complaints and determining the best solution Communicate clearly and effectively with internal departments such as warehouse Follow up to ensure resolution and customer satisfaction Handle escalated issues or complaints with professionalism Requirements: High school diploma or GED required; Associate’s or Bachelor’s degree preferred Minimum 2 years of customer service experience, preferably in a call center or logistics environment Strong verbal and written communication skills Proficiency in Microsoft Office (Word, Excel, Outlook); experience with a warehouse management system. Detail-oriented with strong organizational and time management skills Ability to work independently and as part of a team Ability to pass a background check Monday – Friday 8:00 am – 5:00 pm $18 hr Resume Required [email protected]