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Customer Service - 1st shift

Lathrop, CA

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Description

Customer Service Representative needed for a local company.

If you looking for a Customer Service position and meet the qualifications please apply with ProLogistix today!

Customer Service Representative Job Responsibilities:

Serves customers by providing product and service information; resolving product and service problems.

Customer Service Representative Job Duties:

Attracts potential customers by answering product and service questions; suggesting information about products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Customer Service Representative Skills and Qualifications:

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking

Job Requirements

Customer Service

Data Entry 

Heavy Phone Lines 

Ability to work weekends 

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