In any business, you want your employees to have the latest and greatest in terms of skills and knowledge, but that can be especially important to successful operations in the world of logistics. As such, committing your entire organization to employee training on an ongoing basis is always a good idea, and you need to make sure your processes are streamlined to get the most out of those efforts.
Implementing the following suggestions in your broader approach will pay off in terms of a more prepared, professional employee base:
1) Understand what you want your employees to take away
Before you start your training efforts anew, make sure you're aligning all aspects of them with your organizational goals and the specific areas of need among your employees, according to Global Training Center. This takes careful planning and execution, but it should all be centered around the simple question of: "What do we need the takeaway to be?" Once you know that, everything else can start to fall into place.
2) Put the right people in charge of training
You may have a number of managers who could potentially run a good training session, but others who might not, Global Training Center said. Those who are good at public speaking, are highly attentive or otherwise are very personable will be great options, simply because you don't want to have a training session that's boring or doesn't sink in for your employees.
3) Think about whether it's narrow-focused or intended for everyone
There are certainly some training topics that are appropriate for everyone in the company (such as those related to warehouse safety) but for some situations, it's better to focus on smaller groups, according to Tortal Training. Every hour an employee spends in training is one in which they are not working, so you want to craft each session so everyone can get as much as possible out of these sessions.
4) Make it engaging
We've all likely been in a work training situation that is trying to convey important information but which is not presented in a way that commands your attention, Tortal Training advised. What happens in these cases? Information tends to pass right through you. As such, you need to be diligent about creating training classes that engage the audience, gets them active and ensures their attention does not wander.
5) Stay on message
Finally, it's not difficult to start taking questions about a specific training and find yourself quickly off topic, so good leaders need to be able to stay on course as best they can throughout the process, according to Inbound Logistics. When things that are highly relevant, but not specific to the course the diversion can be quite helpful. In other cases, it usually won't be important to entertain every single question you receive for a large chunk of the session, and therefore you can safely move on with the training after a brief acknowledgement.