Companies in the logistics sector, like many other industries, are facing the twin problem of not always being able to attract top-level workers, and not being able to retain those they already have in their employ. For this reason, it is vital for companies to have a more comprehensive plan to draw and hold onto talent, and this is an issue that has no shortage of facets worth exploring.
The following are a few of the most effective suggestions that will help you reduce your risk on this front, and retain that institutional knowledge for many years to come:
1) Go above and beyond with your salary and benefits
First and foremost, workers like to feel they're being properly compensated — both in terms of take-home pay and the perks and benefits they receive — for all the hard work they do for you, according to DC Velocity. As such, you should boost your offerings here, and experts recommend you pay even your lowest-level employees 150% of the local minimum wage to ensure engagement.
2) Add in performance bonuses
Of course, if your workers feel like they aren't getting enough raises, you can make up for that with regular performance bonuses, DC Velocity added. If your teams or individuals routinely hit their KPIs with ease, they should get more than a hearty pat on the back for doing so. After all, if they're delivering so consistently for you, they likely expect you to look out for them.
3) Invest in the right tech
Many warehouse operations have a lot of tech in their processes these days that can make workers' jobs easier — so you have to examine whether you're keeping up with the Joneses on this front, according to Costa Solutions. If you continue to make workers do things manually that could be done more quickly and easily with tech, they may feel that you're working them too hard.
4) Listen to their concerns
On any number of occasions and for any number of reasons, your workers may come to you with problems they face regarding their job tasks, and you should look into these issues, Costa Solutions said. No one knows these jobs or processes better than the people who work hard on them every day, so make sure you're following up and addressing anything that is of legitimate concern.
5) Train for the future
One of the big reasons many workers may feel disengaged from their jobs — or their careers in logistics overall — is because their employers are not investing in skills development and presenting opportunities for advancement, according to Datex. As such, make sure you provide regular skills training and promote tenured, deserving workers from within.
6) Build a real team
Finally, people are less likely to leave their jobs if there is a true sense of camaraderie among employees; team-building will help ensure that's the case, Datex advised. Whether you want to set up buddy systems or keep people on the same teams or pods for long periods of time, getting people closer to their coworkers is always a good idea.