Job Opening: Customer Service Rep – Logistics

Responsibilities of a Customer Service Rep:

Help manage current customer accounts.

Deal with a high volume of inbound and outbound phone calls.

Maintain relationships with carriers and customers.

Provide exceptional customer service to customers and carriers.

Solve customer and carrier problems and help resolve issues.

Provide shipment quotes for customers and set up shipments as required by customers.

Excellent multitasking skills within their work space as well as computer software programs.

Be a professional representative of our company that other employees look up to.

Job Requirements:

High School Diploma/GED required.

Two years of experience within the logistics industry; import/export experience a plus but not required.

Strong computer skills; Microsoft Office, SAP, WMS system and TMS.

Pay:$19.00 to $20.00 per hour.