Job Opening: Guest Relations Coordinator

Join Our Team as a Medical Guest Relations Coordinator!

Are you driven by a passion for patient care and exceptional customer service? Do you thrive in a fast-paced healthcare environment where attention to detail and professionalism matter? If so, we want YOU to be part of our team in Harlingen!

Guest Relations Coordinator Job Responsibilities:

• Conduct initial intake assessments and sponsor evaluations to determine the best care plan for each child.
• Assist sponsors in completing Family Reunification Applications and reviewing documentation.
• Facilitate weekly meetings with children and provide consistent updates to Case Coordinators.
• Maintain and update electronic client records in compliance with agency policies.
• Coordinate across multiple departments to ensure efficient case management.
• Support program effectiveness by attending regular team meetings.
• Stay up to date with ORR policies and procedures to ensure compliance.

Guest Relations Coordinator Job Requirements:

? High School Diploma or GED required.
? Certification as a Medical Office Specialist (preferred).
? Minimum of one year of experience in a front desk or call center setting (hospital/clinic experience preferred).
? Strong customer service and communication skills.
? Proficiency in Microsoft Office Suite and EMR software.
? Ability to multitask, prioritize, and work in a fast-paced environment.
? Bilingual in English and Spanish (preferred).
? Flexible schedule availability and ability to maintain confidentiality

Apply Now and Make a Difference in Patient Care!