Job Opening: Maintenance Tech

• Scheduled receiving of all inbound repair service requests from end-users, dealerships, or sales returns processors.
• Review, inspect, analyze, diagnose, and repair following established protocols
• Test for No Failure Found (Check OK or No Failure Found (“CKOK”)
• Repair and/or replace any failed parts and/or accessories where necessary and reset to factory settings
• Repack all items in plain brown boxes
• All labeling required to ensure accurate processing
• Perform quality assurance processes to return unit to factory specification
• Pack, palletize, and/or package as required to facilitate safe and secure shipment of products to end destination(s)
• Follow-up as necessary on any shipping errors, omissions, damage claims, customer inquiries, corrections, deletions, or other inquiries resulting from a non-conforming repair order completion

This position includes the opportunity to enroll in Medical, Dental, Vision, Term Life, and
Short-Term Disability benefits, as well as a Retirement Plan. All Illinois talent are also
entitled to accrue and use paid time off. Additional benefits information can be found
here: https://www.resourcemfg.com/employees/benefits/

• Ideal candidate that is comfortable using a computer, an effective problem solver, who takes initiative, and is skilled with both hand and power tools.
• will consider someone with previous machine operator experience in a manufacturer environment.
• Proficient in computer skill.
• Detail oriented
• Good verbal, written skills
• Ability to work on a team as well as unsupervised
• Strong communication skills; thorough and attentive to details; able to prioritize and multitask; proactive and deadline-oriented.
• Ability to read and understand work orders, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to interact effectively with customers, vendors and employees at all levels of the organization.