Job Opening: Customer Service Representative

Immediate Opening in North Central Fort Worth! 

Customer Service Rep Wanted for Global Company! 

Customer Service Job with Room to Grow!
Interested in developing your career in the customer service industry? We are currently hiring a Customer Service Representative with call center experience, who is looking for meaningful work, competitive pay, and an opportunity to advance their career in a Contract-to-Hire position. If you have the desire to make people’s lives a little easier and want to work with great people at a company that values its employees, look no further!

Pay rate is $21.25 an hour

Flexibility will be CRITICAL upon go-live as Training schedule will begin as 7am to 3:30pm, Monday to Friday with OT and weekends as needed for the first 1-2 months.  After training and site testing the schedule will be working Sunday to Thursday 5am to 1:30pm.

What you’ll do on a typical day:

• Assist customers and business partners via telephone and email 
• Handle customer complaints in a calm, professional manner
• Diagnose, assess and resolve problems or issues
• Monitor progress of delivery routes
• Scan haul-away pods and verify stamps
• Process changes or cancellations to delivery orders

ProLogistix Offers the following Benefits and more:

• Excellent hourly pay rate
• Weekly Pay every Friday on direct deposit or VISA pay card.
• Award Winning Mobile App for work status and pay stubs
• Medical & Dental insurance options
• Retirement Savings plan with match
• Free on-line learning Academy through Foster Penn
• Employee Assistance Program
• REFERRAL BONUSES – Refer-A-Friend
• Recognition programs
• Working Advantage Discount Program from movie tickets to automobiles and everything in between.  Help you get the MOST for your well earned dollar
• Discounted mobile phone plan from nation wide top provider
• Career and job counseling from our professional recruitment team

CSR Job Qualifications

• 12 or more months with recent and related experience, preferably within a call center environment
• Strong customer service skills and the ability to satisfactorily resolve issues and problem solve
• Solid ability to multitask with exceptional organizational skills
• Ability to thrive under pressure while delivering solutions that exceed customer expectations
• Ability to look up information and provide account details or verification of information
• Able to use dual monitors and can toggle between windows, tabs and screens
• Ability to talk and type at same time
• Familiar with headsets and auto-dialer use
• High School Diploma or GED
• Qualified candidates will provide up to date resume

APPLY TODAY! Get on the road to success with ProLogistix - named a “Best in Class” employer for 9 straight years.

Working for ProLogistix

If you’re looking for a job in logistics, warehousing or distribution, ProLogistix is the company for you! We’re part of Employbridge, the nation’s largest industrial staffing company with 30 years in business. Meaning we have hundreds of open jobs with top employers nationwide. A company that treats you like family, we’re committed to providing equal opportunities to all and ensuring you have a healthy and safe work environment, fair pay and the tools to succeed and grow. This includes a personal recruiter assigned to you, FREE online training for associates who complete 80 work hours, on-time pay and other benefits.