Job Opening: Customer Service

As a Customer Service Representative for large retail credit services you will:

• Assist customers and  employees with furniture purchase financing and other financially related duties.
• Issue refunds on purchases, processing of payments, assisting with gift cards, and assisting in administration of financing for our customers.

Other duties include.

• Answers incoming phone calls from store personnel and consumers concerning processing refunds, third party financing, and credit card processing.
• Processes incoming incidents received in response to requests from other stores.
• Assists store personnel and customers with issues that may arise from a gift card purchase.
• Handles the approval process for refunds from purchases regardless of financing selection.
• Maintains customer confidentiality.

• 40 hours per week, working hours are either 9:00 AM – 6:00 PM or 10:00 AM – 7:00 PM.
• Work two Saturdays per month. When scheduled to work on a Saturday (10:00 AM – 5:00 PM), they will receive a weekday off during that same week. For example, your weekly schedule may be Monday–Friday or Tuesday–Saturday, depending on your Saturday shift.

$18.00 per hour.

• Proven ability to work with financially related problems and transactions
• Attention to detail