Job Opening: Customer Service Rep

Customer Service Representative

Interested in working for a great company that will offer you a career path and great benefits?!

Prologistix is the answer you are looking for! At Prologistix we are looking for a Customer Service Rep

Pay rate up to $19 per hour

Work Schedule: 8:00am to 4:30pm, Monday-Friday.

Duties include:

• Provides timely resolution of customer complaints, concerns, and inquiries.
• Builds effective relationships and trust with customers and potential customers by listening to their needs and educating them about products that are most appropriate to their situation.
• Maintains knowledge of changes to pet industry business environment.
• Supports marketing campaigns and product launches.
• Cross-sells products by making quality referrals and recognizing opportunities to refer customers to others who are more knowledgeable.
• Prepares reports and correspondence as needed.
• Answers customer calls.
• Responds to customer emails.
• Provides product information.
• Transfers calls to various office personnel.
• Enters information from customer calls & emails into an excel spread sheet.
• Interacts with and reports any problem customer to the Customer Care Lead as well as asking for assistance with tough questions.
• Performs other related duties as assigned by management.

Benefits: 

• Full Medical Insurance.
• Dental and Vision Insurance.
• Full time work.
• $100 Referral bonus

#nowhiring

• One year of related experience.
• Able to lift 50 lbs.
• Must be able to read write and understand English.
• Must be computer savvy 
• Good Work Attitude and Team Player.
• Polite, respectful, good attendance. 

Are you looking to make some money on the side?! Refer a Friend and earn a 100 bonus!!