Job Opening: Account Representative

 General DescriptionResponsible for client communications and conflict resolution. Ensures that client issues are dealt with in an efficient manner, informing the Account Manager of any problems that may arise. With direction from the account manager, manage the invoices and account receivables for the account. Works closely with the project team in order to maintain a continuous knowledge of the account status at all times. Ensures that all processes and procedures are followed and work toward process improvement Understanding of company capabilities and service and gain the ability to effectively communicate all offerings to the client. Reports to the Account Manager, providing regular input on all account activity, including status and call reports on a weekly basis. Report analysis, trending, and corrective actionsHe/she must be proactive in providing quality client service and can handle pressure and responsibility in a fast-paced environment, in a timely and affective manner. The successful candidate must have good client service skill and handle dual task. Being proactive in providing quality client service is a must. The 2-3 months will be training from 08:30am-5:30pm, then their perspective shift will start accordingly.