Job Opening: CSR
Description
Core Responsibilities:Customer Support: Answering inquiries, resolving complaints, and providing product/service information.Order Processing: Managing orders, returns, account updates, and billing.Documentation: Keeping detailed records of customer interactions and actions taken.Problem Solving: Identifying customer needs and finding appropriate solutions. Workable +4Key Requirements:Communication: Strong verbal and written skills.Skills: Active listening, patience, and ability to handle difficult situations.Tools: Familiarity with CRM systems and general compute
CSR