Carson, California

A well know company in City of Torrance is looking for a Sea Freight Dispute Administrator.
The Disputes Administrator will effectively manage the daily RTQ tickets in regard to Disputed Invoices.
The Disputes Administrator will be responsible for the reception, resolution and escalation if needed of each disputed ticket.
Job Description:
• Daily review RTQ dashboard and tickets resolution
• Periodically review all disputes assigned to the West Area
• Follow up on all “Open” + “Assigned Tickets” daily and to ensure a proper turnaround time of maximum 7 days
• Review information if needed with operations and or sales and take proper action to resolve the disputes
• Work closely with LAX ZF-A to ensure tickets status are properly updated
• Weekly disputes follow up with Lax ZF and Lax ZF-A to review progress and concerns.
• Responsible for crediting and reissuing invoice in order to resolve the dispute.
• Ensure Credit notes are executed for flagged files older than 12 months and nothing more than 1 year is outstanding on the RTQ.

Job Requirements:

Requirements:
• High level of competence in Excel (pivot tables a must!)
• Analytical skills
• Accuracy is vital
• Timelines upkeep
• Very structured
• Organized, detail-oriented, hands-on, and a team player

 A well know company in City of Torrance is looking for a Sea Freight Dispute Administrator.
The Disputes Administrator will effectively manage the daily RTQ tickets in regard to Disputed Invoices.
The Disputes Administrator will be responsible for the reception, resolution and escalation if needed of each disputed ticket.
Job Description:
• Daily review RTQ dashboard and tickets resolution
• Periodically review all disputes assigned to the West Area
• Follow up on all “Open” + “Assigned Tickets” daily and to ensure a proper turnaround time of maximum 7 days
• Review information if needed with operations and or sales and take proper action to resolve the disputes
• Work closely with LAX ZF-A to ensure tickets status are properly updated
• Weekly disputes follow up with Lax ZF and Lax ZF-A to review progress and concerns.
• Responsible for crediting and reissuing invoice in order to resolve the dispute.
• Ensure Credit notes are executed for flagged files older than 12 months and nothing more than 1 year is outstanding on the RTQ.

Job Requirements:

Requirements:
• High level of competence in Excel (pivot tables a must!)
• Analytical skills
• Accuracy is vital
• Timelines upkeep
• Very structured

Accounts Payable:

Working with our Shipment System – Nextgen (CargoWise One), our Payment System Poseidon (P2P), Excel SOAs, PDF Invoices, emails with our Corporate AP Representatives, our Vendors and Geodis Teammates

Secondary Task:

Backup Receptionist: (When reception is out of the office or on Lunch)

Greet Guest, Visitors and Contractors – check them into our system (Pandora) notify Geodis Teammate(s) their Guest has arrived (usually via Teams) provide a Visitor/Contractor Badge and confirm they have an Escort before entering our Building

Receive mail. Receive DHL / FedEx envelopes and  fill out receipt log.  Receive Packages for Export and fill out TSA form and receipt log. Notify Teammates that the packages//Envelopes have arrived.

Job Requirements:

Requirements: 

MS office and Outlook experience

Minimum 1 yr experience

Great communicator

MS Office and Outlook

Customer Service Position with logistics using systems: Cadence and SAP.

Jos description:
Logistics/dispatch type of experience since they are interacting with the client’s drivers for the inbound and outbound processes. It’s more than a Customer Service position with specifics of working knowledge of logistics and/or 3PL. Data entry is a key facet of the role since the CSR is having to enter data in 2 different inventory systems (Cadence and SAP).
The schedule is Monday through Friday, 6 a.m. to 2:30 p.m.

Job Requirements:

Requirements:
Able to work in a fast-paced environment
MS Office and Outlook experience
Great communicator.