Essential Functions: • Demonstrate competent skills with computer software programs such as MS Office, MS Word, MS Outlook, and MS Excel. • Demonstrate competent skills with the WMS system, UPS, FedEx, and USPS systems. • Must be well organized and efficient with order processing and receipt processing • Positive interaction with employees & customers • Demonstrate sound judgment when interacting with customers • Must be punctual and meet all deadlines. • Ability to handle fluctuating workload, prioritizing workload, and multi-tasking. • Demonstrate excellent math skills • Demonstrate excellent email writing skills. • Follow instructions and finish assignments before deadlines and cutoffs. • Perform all filing duties on a daily basis. • Maintains a clean, neat, and organized work area. • Follows written SOP process steps when performing their job. • Must be punctual and have a neat appearance. • Must show good judgment when handling situations that arise. • Be personable and professional. • Promotable to other positions in the company. • Safety: Respond to safety-related incidents in the capacity in which you are trained. • Other duties as assigned by Management

Job Requirements:

Essential Functions

• Demonstrate proficiency with computer software programs including MS Office (Word, Outlook, Excel).

• Competently use WMS systems as well as UPS, FedEx, and USPS platforms.

• Efficiently manage order processing and receipt processing.

• Maintain positive interactions with employees and customers.

• Exercise sound judgment when interacting with customers.

• Be punctual and consistently meet deadlines.

• Handle fluctuating workloads by prioritizing tasks and multi-tasking effectively.

• Apply strong math skills in daily responsibilities.

• Write clear, professional emails.

• Follow instructions and complete assignments before deadlines and cutoffs.

• Perform daily filing duties.

• Maintain a clean, neat, and organized work area.

• Adhere to written SOP process steps when performing tasks.

• Present a neat appearance and demonstrate punctuality.

• Show good judgment when handling unexpected situations.

• Be personable, professional, and a strong team player.

• Demonstrate potential for promotion to other positions within the company.

• Respond appropriately to safety-related incidents within the scope of training.

• Perform other duties as assigned by management.

? Qualifications

• Strong organizational skills with attention to detail.

• Ability to work independently and collaboratively.

• Excellent communication skills, both written and verbal.

• Professional demeanor and customer-focused attitude.

• Flexibility to adapt to changing priorities.

Job Purpose

The Operational Care Specialist is responsible for managing the coordination of shipments accurately and on time, ensuring customer transit requirements are met. As part of the Operational Care Centers team, you will coordinate transport activities by executing bookings with partners and gateways, generating required documentation, and monitoring shipments—including deviation handling. You will work closely with Customer Care Specialists to ensure specific requirements are met (transit times, carrier selection, routings, etc.). Securing buy rates and capacity with qualified carriers/partners or via KN gateways is critical. All activities must comply with air transport regulations, industry standards, KN guidelines, and be executed through KN operational systems.

Key Responsibilities

• Manage and perform all operational activities reliably, accurately, and on time, minimizing overdue tasks.

• Ensure effective communication with stakeholders following established communication concepts.

• Monitor shipments, follow up on deviations, and provide timely updates in KN systems, including financial data such as costs.

• Review and clarify CCL instructions when conflicts or discrepancies arise with regulatory requirements, routing, Track and Trace, or rate information.

• Report operational problems, disputes, or discrepancies immediately to supervisors or managers.

• Collaborate with partners, suppliers, gateways, warehouses, customs teams, RCC, and external parties as needed.

• Monitor carrier and partner performance, escalating issues when commitments are not met.

• Work with the Optimization Team to improve process execution, maximize system utilization, and reduce manual processes.

• Maximize profitability through cost optimization.

• Identify and implement process improvements.

• Partner with Sales and Customer Care teams on account implementation, ensuring a smooth transition from sales to operations.

Qualifications & Skills

• Strong organizational and time management skills.

• Excellent communication and stakeholder management abilities.

• Experience in logistics, transportation, or supply chain operations preferred.

• Ability to work in compliance with industry regulations and company standards.

• Proficiency in operational systems and Microsoft Office Suite.

• Problem-solving mindset with attention to detail.

• Ability to work collaboratively in a fast-paced environment.

Job Requirements:

Job Purpose

The Operational Care Specialist is responsible for managing the coordination of shipments accurately and on time, ensuring customer transit requirements are met. As part of the Operational Care Centers team, you will coordinate transport activities by executing bookings with partners and gateways, generating required documentation, and monitoring shipments—including deviation handling. You will work closely with Customer Care Specialists to ensure specific requirements are met (transit times, carrier selection, routings, etc.). Securing buy rates and capacity with qualified carriers/partners or via KN gateways is critical. All activities must comply with air transport regulations, industry standards, KN guidelines, and be executed through KN operational systems.

Key Responsibilities

• Manage and perform all operational activities reliably, accurately, and on time, minimizing overdue tasks.

• Ensure effective communication with stakeholders following established communication concepts.

• Monitor shipments, follow up on deviations, and provide timely updates in KN systems, including financial data such as costs.

• Review and clarify CCL instructions when conflicts or discrepancies arise with regulatory requirements, routing, Track and Trace, or rate information.

• Report operational problems, disputes, or discrepancies immediately to supervisors or managers.

• Collaborate with partners, suppliers, gateways, warehouses, customs teams, RCC, and external parties as needed.

• Monitor carrier and partner performance, escalating issues when commitments are not met.

• Work with the Optimization Team to improve process execution, maximize system utilization, and reduce manual processes.

• Maximize profitability through cost optimization.

• Identify and implement process improvements.

• Partner with Sales and Customer Care teams on account implementation, ensuring a smooth transition from sales to operations.

Qualifications & Skills

• Strong organizational and time management skills.

• Excellent communication and stakeholder management abilities.

• Experience in logistics, transportation, or supply chain operations preferred.

• Ability to work in compliance with industry regulations and company standards.

• Proficiency in operational systems and Microsoft Office Suite.

• Problem-solving mindset with attention to detail.

• Ability to work collaboratively in a fast-paced environment.

?? Entry-Level Shipping Associate –

?? Location: Huntington Beach, CA ?? Schedule: Monday – Friday, 5:00 AM – 1:30 PM Pay $18.00

About Us

 From design to delivery, our team ensures golfers worldwide receive the highest-quality products. We’re looking for reliable and detail-oriented individuals to join our Shipping Department in Huntington Beach.

Position Overview

As an Entry-Level Shipping Associate, you’ll be part of the team responsible for preparing, packaging, and shipping our products to customers and retailers. This role is ideal for someone who enjoys hands-on work, staying organized, and working in a fast-paced environment.

Job Requirements:

Responsibilities

• Pick, pack, and prepare golf products for shipment

• Verify orders for accuracy before shipping

• Use RF scanners to track, process, and confirm shipments

• Operate basic warehouse equipment (training provided)

• Maintain a clean and organized shipping area

• Follow safety and company procedures at all times

• Assist with inventory counts and stock organization as needed

Qualifications

• High school diploma or equivalent preferred

• Must know how to use RF scanners

• Strong attention to detail and accuracy

• Ability to lift up to 50 lbs and stand for extended periods

• Dependable, punctual, and team-oriented

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