Memphis, TN (RRD)

PROLOGISTIX IS SEEKING AN EXPERIENCED IT SUPER USER 

Job Title: IT Local Super User

Pay Rate $38 per Hour

Work Schedule: 7:00am -3:30pm Mon-Fri ,plus required overtime.

The Super User Contract Logistics is in principle responsible for the CL Information Systems (WMS, OneScan, LSpedia, Blue Yonder, Manhattan, TMS, KN LOGIN, etc).

The job role encompasses operational and first-level support, user trainings, set-up of new customers, further developments and enhancements, release coordination, tender support and interaction with the national/regional CL Information Systems Team and other relevant counterparts. The ERP being implemented is an Oracle WMS Cloud based system.

YOUR RESPONSIBILITIES

• Supporting Logistics-Process design and mapping
• First level support
• Error analysis, recovery and trouble shooting in coordination with national / regional team and/or other relevant counterparts
• Preparation and follow up of open issue list
• Audits to insure the users are properly and effectively operating the system, SOP monitoring
• Software- and release testing in coordination with Regional team
• Observing and maintaining data quality

Job Requirements:

YOUR SKILLS AND EXPERIENCES

• Fluent with the current MS Office Professional package, with special skills in MS-ACCESS-database applications
• Able to coach and mentor other staff
• Relevant transportation/supply chain management qualifications
• 5+ years experience in Contract Logistics / 3PL / Distribution Centre / Pharma Cold Chain Warehouse environment