Workforce Operations Coordinator

Batesville, MS
Direct Hire | Full-Time

Help Build Strong Teams and Drive Operational Success

Are you passionate about helping people succeed while supporting business operations in a fast-paced environment? Do you enjoy building relationships, solving challenges, and creating positive employee experiences?

Join the nation's largest light industrial staffing company and the first workforce-as-a-service provider. Our purpose is simple: Championing People, Unlocking Potential. Every day, we connect talented individuals with meaningful work while helping businesses maintain a reliable, productive workforce.

As a Workforce Operations Coordinator, you'll play a critical role in supporting associates, partnering with client leadership, and ensuring workforce operations run smoothly. This is an excellent opportunity for someone who enjoys working with people, leveraging data to drive decisions, and making a visible impact on both employee and client success.

What You'll Do

Workforce & Employee Support

• Serve as the primary point of contact for associates, client contacts, and workforce-related concerns.
• Address employee issues promptly and professionally while ensuring compliance with company policies and procedures.
• Educate clients on workforce management guidelines and best practices.
• Partner with internal teams, vendors, and client stakeholders to resolve employee relations matters, attendance concerns, payroll issues, and assignment-related questions.
• Coach associates on attendance expectations, workplace standards, and performance improvement opportunities.
• Conduct performance reviews and manage assignment starts, extensions, and completions.

Onboarding & Associate Experience

• Deliver engaging, client-specific new hire orientations.
• Collect, review, and verify all required onboarding documentation prior to employee start dates.
• Ensure employees have a positive onboarding experience and understand workplace expectations from day one.
• Support employee engagement initiatives and help create a strong workplace culture.

Client Operations & Service Delivery

• Build and maintain strong relationships with client leadership and operational teams.
• Support the successful execution of staffing and workforce solutions agreements.
• Monitor service-level expectations and help identify opportunities to improve operational efficiency.
• Participate in client meetings focused on workforce planning, safety, and operational performance.

Reporting, Compliance & Data Management

• Utilize systems such as Salesforce, Bullhorn, Power BI, and workforce management tools to monitor key metrics and workforce trends.
• Run reports, analyze data, and identify opportunities for process improvements.
• Process payroll accurately and support time and attendance tracking.
• Ensure compliance with wage and hour regulations and company policies.
• Escalate workforce concerns and operational risks to the appropriate stakeholders when necessary.

Safety & Risk Management

• Support workplace safety initiatives and reinforce a culture of safety.
• Participate in safety meetings and operational discussions with clients.
• Document and investigate workplace incidents.
• Execute safety observation and compliance programs.

Qualifications

Required

• High school diploma or equivalent.
• Experience working in a logistics, manufacturing, warehouse, distribution, or industrial environment.
• Customer service experience with responsibility for client or employee communication.
• Strong organizational skills and the ability to manage multiple priorities.
• Comfort working with data, reports, and technology platforms.

Preferred

• Human Resources, staffing, recruiting, or workforce management experience.
• Experience supporting employee relations and workforce operations.
• Familiarity with highly process-driven environments.
• Experience with Salesforce, Bullhorn, Power BI, workforce management systems, or similar technologies.

What Makes You Successful

• Strong interpersonal and relationship-building skills.
• Excellent verbal and written communication abilities.
• A proactive problem solver who can think critically and act independently.
• Ability to adapt quickly and remain effective in a fast-changing environment.
• Strong attention to detail and commitment to compliance.
• Data-driven mindset with the ability to identify trends and recommend solutions.
• Collaborative approach with a focus on achieving team and client goals.

Work Environment

This position is primarily based at a client location and requires regular interaction with associates, client leadership, and operational teams.

Physical requirements include:

• Sitting or standing for extended periods.
• Walking throughout warehouse, manufacturing, and office environments.
• Frequent communication in person, by phone, and in writing.
• Bending, kneeling, stooping, and crouching as needed.
• Ability to lift up to 50 pounds.
• Compliance with all workplace safety standards and client requirements.

Why Join Us?

At our company, you'll have the opportunity to make a meaningful impact every day by supporting employees, strengthening client partnerships, and helping businesses succeed. You'll join a team committed to collaboration, innovation, professional growth, and delivering exceptional workforce solutions.

If you're ready to help people succeed while building a rewarding career in workforce operations, we encourage you to apply today.

Staffing Coordinator

Batesville, MS Direct Hire Opportunity | Full-Time

Help People Find Opportunities. Help Businesses Succeed.

Are you a relationship-builder who thrives in a fast-paced environment? Do you enjoy solving problems, supporting employees, and working directly with customers? If so, we invite you to join the nation's largest light industrial staffing company and the first workforce-as-a-service provider.

At the heart of everything we do is our purpose: Championing People, Unlocking Potential. Every day, our team members help connect people with meaningful work while supporting businesses that power the American supply chain. We offer a culture focused on growth, collaboration, innovation, and making a real impact in the communities we serve.

Why You'll Love This Role

As a Staffing Coordinator, you'll be a critical partner to both our client and workforce. You'll help ensure a positive associate experience from onboarding through assignment completion while supporting day-to-day operations and workforce management. This is an excellent opportunity for someone who enjoys working with people, analyzing data, solving challenges, and contributing to business success.

What You'll Do

Workforce & Employee Support

• Serve as the primary point of contact for associates, client contacts, and vendors regarding workforce-related matters.
• Address employee concerns and ensure issues are resolved promptly and professionally.
• Educate clients on workforce management guidelines and set expectations around employee relations processes.
• Partner with internal teams, vendors, and client stakeholders to resolve attendance, performance, payroll, and other workforce issues.
• Coach associates on attendance expectations and company policies.
• Conduct performance reviews and assist with assignment management.

Recruiting & Onboarding

• Deliver engaging, client-specific new hire orientations.
• Collect and review all onboarding documentation to ensure compliance before employees begin work.
• Create a positive onboarding experience that sets employees up for success from day one.

Operations & Client Partnership

• Support the successful execution of staffing services by maintaining strong client relationships.
• Participate in client meetings focused on operations, workforce planning, and safety initiatives.
• Monitor service level agreements and help identify opportunities for process improvement.

Data, Reporting & Compliance

• Utilize systems such as Salesforce, Bullhorn, Power BI, and timekeeping platforms to monitor workforce performance.
• Review reports and workforce metrics to identify trends, challenges, and improvement opportunities.
• Process payroll accurately and ensure attendance, wage, and hour compliance.
• Assist in investigating safety incidents and support workplace safety programs.

What We're Looking For

Required Qualifications

• High school diploma or equivalent.
• Experience working in a logistics, warehouse, manufacturing, or industrial environment.
• Strong customer service and client communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable working with data, reports, and technology platforms.

Preferred Qualifications

• HR, staffing, recruiting, or workforce management experience.
• Familiarity with highly process-driven environments.
• Experience using Salesforce, Bullhorn, Power BI, timekeeping systems, or similar platforms.

Skills That Will Help You Succeed

• Strong communication and relationship-building abilities.
• Excellent problem-solving and decision-making skills.
• Ability to adapt quickly to changing priorities and business needs.
• Team-oriented mindset with a focus on achieving shared goals.
• Strong attention to detail and commitment to compliance.
• Ability to understand client objectives and deliver exceptional service.

Work Environment

This position is based primarily at a client location and involves regular interaction with client leadership and associates. The role requires:

• Standing or sitting for extended periods.
• Frequent communication in person, by phone, and in writing.
• Walking throughout production, warehouse, or office environments.
• Bending, kneeling, crouching, and lifting up to 50 pounds when needed.
• Compliance with all client and company safety requirements.

Build Your Career With Us

If you're looking for a rewarding career where you can make a direct impact on both people and business success, we'd love to hear from you. Join a team that values collaboration, growth, innovation, and service while helping others reach their full potential.

Apply today and help us Champion People, Unlock Potential.