Job Opening: Revenue Care Center (RCC)
Description
This position is planned to be temp to hire, but many factors are in place here with the market situation and business needs that might change. The person has to be in the office and not remote. The pay rate is $25/hr. Detailed Task + Analyze, maintain and ensure accurate system loading of customer tariffs by using Air 2.0 methodology to communicate when updates are needed. + Pre-audit all elements and execute internal billings required for our K+N invoices. + Monitor GSC performance related to Finance/Billing processes. + Collaborate with the Air Logistics Process Manager to drive GSC and automation utilization related to Finance/Billing processes. + Timely escalation handling for GSC when assistance is needed for Revenue Care processes. + Monitor and action using Air 2.0 Tag methodology to ensure complete and accurate vendor cost elements related to Operational Care Centre actions (accruals; payables). + Drive and maximize charge code automation and auto-close function. + Manage FSL status through accurate GP confirmation on a daily basis. + Collaborate with Customer Care teams for clarifications and checking Wiki customer pages. + Analyze and action corporate financial reports as necessary in order to improve financial KPI’s. + Execute timely invoicing according to our corporate standards. + Employ continuous improvement measures to meet financial KPI’s within the Revenue Care. + Centre and communicate potential gaps seen in the OCC and CCL to their leadership. + Additional responsibilities may be assigned at a later point
Please send you resume:
This position is planned to be temp to hire, but many factors are in place here with the market situation and business needs that might change. The person has to be in the office and not remote. The pay rate is $25/hr. Detailed Task + Analyze, maintain and ensure accurate system loading of customer tariffs by using Air 2.0 methodology to communicate when updates are needed. + Pre-audit all elements and execute internal billings required for our K+N invoices. + Monitor GSC performance related to Finance/Billing processes. + Collaborate with the Air Logistics Process Manager to drive GSC and automation utilization related to Finance/Billing processes. + Timely escalation handling for GSC when assistance is needed for Revenue Care processes. + Monitor and action using Air 2.0 Tag methodology to ensure complete and accurate vendor cost elements related to Operational Care Centre actions (accruals; payables). + Drive and maximize charge code automation and auto-close function. + Manage FSL status through accurate GP confirmation on a daily basis. + Collaborate with Customer Care teams for clarifications and checking Wiki customer pages. + Analyze and action corporate financial reports as necessary in order to improve financial KPI’s. + Execute timely invoicing according to our corporate standards. + Employ continuous improvement measures to meet financial KPI’s within the Revenue Care. + Centre and communicate potential gaps seen in the OCC and CCL to their leadership. + Additional responsibilities may be assigned at a later point
Please send you resume: