Job Opening: Customer Service
Description
IMMEDIATE Customer Service Agent OPENINGS!
Don’t Miss This Awesome Career Opportunity
Customer Service Agents $18-$19 per hour
The right company can make a world of difference. Prologistix is shaping the future with talent and innovation. If you’re interested in putting your years of Customer Service Service into a future of excellence, this is where your legacy begins. We have an immediate opening for an Order Processing specialist at an established and reputable distribution company. If you meet the requirements below. DONT WAIT! CONTACT US TODAY!
? Systematically process and prepare daily orders within internal ERP System and through other platforms including EDI portals, eCommerce & Marketplace Sites.
? Validates order accuracy including SKU, price, address, shipping method, address, and etc.
? Validates and confirm all orders are received on EDI portals and eCommerce portals for any order changes.
? Ensure all orders are processed promptly and goods are shipped accurately
? Communicate to leadership any product shortages or related operational challenges.
? Manage back-order processing or cancellation of orders.
? Prepare shipping documents and schedule freight pick-ups as required (USPS, FedEX, UPS, LTL).
? Collaborate with warehouse team & 3PL on order processing statuses to ensure prompt fulfillment.
? Assist & support Order Management team in B2B and Retail order processing.
? Consolidate data and prepare accurate reports for the management.
At Prologistix, we offer excellent benefits, including a fully ACA Compliant medical plan, access to an IRA retirement plan, 3 days of sick pay once eligible and free online courses through our Better Worklife Academy. We also partner with top manufactures in Orange County that focus on safety and building a team first atmosphere.