Job Opening: Load Planner/ Dispatcher
Description
We have a direct hire opening for a Load Planner/Dispatcher in Reno at a logistics company specializing in freight brokerage, LTL and TL shipments, warehousing, distribution, and other key services. This is a 1st shift opening!
In this role, you will coordinate and manage the scheduling of freight transportation, communicate with carriers, drivers, and customers to ensure timely delivery, and use logistics software to track shipments and provide updates.
Direct Hire Opportunity – Be on our client’s payroll from Day 1!
Salary and Shift Information:
- Pay: $30-$35/hour
- 1st shift: 7 AM-4 PM; Monday-Friday (Be on call after hours one week per month; for this work, earn an additional $100 stipend)
- Benefits: Health, vision, dental insurance, paid time off, 401k plan with a 4% match
Job Duties of the Load Planner/Dispatcher:
- Interact with customers and brokers via phone calls, texts, and email.
- Assist customers with inquiries and shipment requirements, especially in areas where they lack knowledge or need support.
- Keep track of all shipments, including the status of pickups/deliveries.
- Update customers to address issues and delays that occur.
- Use a TMS to update and adjust shipment details as needed; modify load plans based on changes made by customers.
- Book and negotiate rates for backhauls and head hauls with brokers, and update them on their loads.
- Reduce the amount of time or distance a truck travels empty without carrying a load.
- Ensure tractor revenue per mile stays at the required level for profitability.
- Enter load and shipment data into the TMS and verify that all details are accurate and compliant.
- Ensure all shipping and receiving location details provided by customers and brokers are correct.
- Keep records of freight rates, lane history, and other metrics for continuous improvement.
- Dispatch drivers with their route plans.
- Help drivers with dispatch issues, routing, trip planning, and handle emergency calls that arise during transit.
- Work with each department to ensure all safety and maintenance can be performed.
Job Requirements of the Load Planner/Dispatcher:
- Have 2 years of experience working in the transportation/logistics industry.
- Experience with TMS software and Excel.
- Understand Hours of Service regulations that govern the working hours of truck drivers.
- Experience in load planning or dispatching within a logistics environment.
- Solve problems quickly and effectively under pressure.
APPLY NOW!