Job Opening: Customer Service 1

CUSTOMER SERVICE REP NEEDED IN ELIZABETH, NJ

Shift: Monday-Friday

8am – 4:30pm

Pay Rate: $22

Essential Functions: 

• Answer incoming calls and provide excellent customer service to all callers 
• Monitor and respond to customer inquiries received through email 
• Make outgoing calls to follow-up on shipment status, resolve issues and update customers 
• Track, trace, enter and update shipments 
• Data Entry
• Assist and support MGF stations and cartage agents 
• Communicating freight status and any problems to customers, vendors and other Pilot stations and personnel 

computer savvy and has great oral and written communication skills