Job Opening: Customer Service Specialist

Customer Service A2 M-Thu 6pm-4:30am $22.00

• Respond to all requests (internal and external) in a courteous, professional, and timely manner 
• Coordinate all inbound and outbound activity for assigned accounts 
• Process and input all customer orders.   
• Running and printing shipments from WMS. 
• Run stock reports to check for product availability.   
• Generate all related paperwork and necessary information required for customer work orders 
• Checking all orders for special requests  
• Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise.   
• Follow up with other departments to ensure the service standards are being met.  
• Assure proper invoicing of accounts by verifying customers as required.   
• Handles returned merchandise in an efficient manner and assure proper credit is given to the customer.