Job Opening: Data Entry Specialist
Description
Track and Trace Air Imports Files and reportingUse Ocean Import flow Monitor on a daily basis.Work handle 70 Shipments per desk/monthDaily review and prioritization of work load (incoming booking requests) amongst customer service teamDaily discussion with supervisor regarding individual file count and overall team capacityEnsure documents are timely and Receiving notices communicated to overseas and customers all DSO completed within 5 days of COBEnsure accurate and timely client and vendors billing.INV within 5 days of COB. Less than 5% of cancelled invoices, accurate protection of charges to prevent draft payables. No unresolved Draft Payables pending over 30 daysInteract with our customers and Ocean carriers in arranging international shipments, meeting customer SOP Requirements and KPI’sMeet compliance at all times to regulations internal and external in accordance with government regulations.
Customer Service, Critical Thinker, Data Entry