Job Opening: Administrative Customer Coordinator-Shipping and Receiving

Senior Warehouse Clerk – Shipping and Receiving

Job Summary

The Senior Warehouse Clerk manages daily shipping and receiving operations, handles freight documentation, and resolves carrier or inventory issues using warehouse management systems. [1]

Key Responsibilities

• Shipping & Receiving Operations (30%)
  • Process incoming and outgoing shipments.
  • Direct truck drivers and carriers.
  • Resolve dock scheduling, late pickups, and damage claims.
• Export Processing & Documentation (15%)
  • Complete export orders and compliance paperwork.
  • Generate shipping labels and maintain audit-ready records.
• Returns & Inventory Processing (15%)
  • Process customer returns in the Warehouse Management System (WMS).
  • Verify inventory counts and reconcile discrepancies.
• Pallet & Equipment Management (15%)
  • Order CHEP and white wood pallets.
  • Reconcile pallet inventory and audit system variances.
• Data Entry & Shift Reporting (15%)
  • Track daily shipping/receiving metrics in the WMS.
  • Maintain filing systems per Standard Operating Procedures (SOP).
• General Administrative Support (10%)
  • Provide shift-level documentation support.
  • Communicate daily status updates to warehouse leadership.

Qualifications

• Experience: Minimum 2–3 years in a warehouse shipping and receiving role.
• Technical Skills: Proficiency in a Warehouse Management System (WMS) and Microsoft Excel.
• Knowledge: Familiarity with shipping documents, export paperwork, and pallet control (CHEP/white wood).