Job Opening: Customer Service Representative

A logistics and freight-forwarding company in SeaTac, WA is seeking a detail-oriented Customer Service Representative to support cargo coordination, documentation accuracy, and customer communication. This role requires strong organizational skills, excellent communication, and the ability to manage time-sensitive tasks in a fast-paced environment.

·        Pay: $21.30–$24/hr DOE

·        Schedule: Sunday–Thursday, 7:00 AM–3:30 PM

Your Responsibilities

·        Cargo coordination

·        Customer & vendor communication

·        Documentation accuracy

·        Workflow monitoring

·        Billing & claims processing.

·        Customer-focused support

For the experience:

·        1 years of logistics experience is preferred but not required.

·        1 – 2 years of experience in a customer service setting, he believes in transferable skills and him and the team are okay teaching the new hire the industry.

·        The candidate must know the type of customer service we mainly offer is not over the phone but rather more heavy with emails. So email literacy is a big plus as well.