Job Opening: Dispatch

Now Hiring!

 

Dispatch Specialist

 

Rotating Schedule | 6:00 AM – 6:00 PM

Week 1: Monday, Tuesday, Friday & Saturday

Week 2: Sunday, Wednesday & Thursday

 

$21.00 per hour

 

Summary

 

We are seeking a Dispatch Specialist to support transportation and logistics operations by coordinating communication with drivers, monitoring fleet activity, and ensuring on-time service. This position serves as a critical link between drivers, customers, and internal teams to proactively address issues and maintain efficient transportation operations.

 

The ideal candidate is organized, detail-oriented, and thrives in a fast-paced environment. Strong communication skills and the ability to multitask are essential for success in this role.

 

Job Responsibilities

 

• Communicate professionally with drivers via phone and onboard computer systems (OBCS)

• Perform AS-400 system functions to maintain transportation and dispatch operations

• Coordinate communication between drivers, customers, and internal departments

• Document driver, load, and transportation issues accurately and thoroughly

• Conduct regular fleet scans to identify and resolve potential service disruptions

• Monitor transportation activity to help ensure on-time deliveries

• Escalate issues and implement solutions to maintain service levels

• Maintain accurate records and dispatch documentation

• Provide excellent customer service to both internal and external customers

• Support daily transportation and logistics operations

 

Job Requirements

 

• Knowledge of Federal Motor Carrier Safety Regulations (FMCSR)

• Understanding of U.S. and Canadian geography

• Experience using Microsoft Office applications including Word, Excel, and Outlook

• Familiarity with AS-400 systems

• Ability to type a minimum of 25 words per minute

• Strong verbal and written communication skills

• Excellent organizational and multitasking abilities

• Strong attention to detail and problem-solving skills

• Ability to work independently and in a team environment

• Ability to prioritize tasks in a fast-paced setting

 

Preferred Qualifications

 

• High school diploma or equivalent

• Transportation, dispatch, or logistics experience

• Call center or customer service experience

• Strong follow-up and issue resolution skills

• Excellent interpersonal and relationship-building abilities

• Experience managing multiple priorities while meeting deadlines

• Ability to work effectively with diverse teams and customers

 

Work Environment

 

• Office environment within a transportation and logistics operation

• Frequent communication with drivers and internal departments

• Fast-paced atmosphere requiring accuracy and attention to detail

• Team-oriented workplace with opportunities for advancement

 

Benefits

 

• Weekly pay

• Full-time employment

• Competitive compensation

• On-the-job training

• Career growth opportunities

• Health benefits package

• Retirement savings plan opportunities

• Professional and supportive work environment