Job Opening: Dispatcher

Prologistix is seeking and Experienced Transportation Dispatcher for our client in East Memphis

Must have at least 2 years of recent Dispatcher experience

Key Responsibilities

• Assign loads to drivers in Trinium, ensuring accurate allocation based on driver availability, equipment capacity, and operational requirements.

• Support drivers with day-to-day operational challenges and provide real-time guidance as needed.

• Generate daily Dispatch Reports, consolidating drayage planning activities using data from Trinium, customer reports, terminal appointments, and driver schedules.

• Schedule pickup and drop-off appointments through terminal websites and customer facilities.

• Monitor and track import and export container movements to ensure timely execution.

• Investigate completed and pending loads to maintain operational visibility and planning accuracy.

• Evaluate driver availability and assign loads based on qualifications, equipment, and operational needs.

• Communicate proactively with customers regarding drayage issues, appointment requirements, and service updates.

• Review and approve accessorial charges and coordinate with Settlement and Transportation teams to ensure proper billing and payment processes.

• Evaluate repair requests and determine when external repair providers are required.

• Ensure accurate and timely updates in operational systems and mobile applications.

• Support continuous improvement initiatives focused on operational efficiency, service quality, and customer experience.