Job Opening: Export Dock Clerk

Export Dock Clerk

Shift Mon- Fri 1pm-9:30pm

– Job Description Responsibilities • Operational duties to include coordination with shippers, truckers, and offices for the export of shipments. • The complete process of shipment includes arranging for pick-up or inland transportation, booking, document preparation (bill of lading, invoicing, certificate of origin, export declaration and/or AES, if applicable) forwarding, follow-up with tracking and tracing to final destination and data quality requirement. • Customer Service responsibilities include maintaining communication with vendor, shipper, customer, carrier, and overseas offices throughout the process and choosing proper routing appropriate to the customer’s needs. • Negotiate cost-effective rates with service providers to ensure maximum profitability. • Maintain SOP (standard operating procedures) and customer profiles including key contacts, special requirements, contract rates and preferred routings/services/carriers. • Participate in quotes for overseas offices as requested. • Review information published on Internet system daily. • Immediately report problems, operation disputes or discrepancies to a supervisor, manager, divisional manager, or site manager. • Read and work in accordance with Quality Management Work Instructions and QHSE procedures (ISO9001). • Employees may also have additional responsibilities in accordance with supporting a specific department(s)/division(s) and/or be tasked with specific, individualized

1yr minimum current experience in shipping clerk

Proficient in Microsoft Excel, office, word, & power point

Steel toes

Safety Vest