Now Hiring: Returns Processing Specialist

Location: City of Industry, CA
Pay Rate: Starting at $19.00 per hour
Position Type: Full-Time

Position Summary

We are seeking a detail-oriented Returns Processing Specialist to inspect, evaluate, and process returned merchandise. The ideal candidate will have warehouse experience, strong organizational skills, and the ability to accurately document product conditions and inventory transactions.

Essential Duties & Responsibilities

• Inspect and test returned items daily
• Take photos and maintain documentation files for returned merchandise
• Determine product condition and disposition
• Match and log refurbished items into inventory
• Maintain detailed records of all returned products and inspection results
• Identify, repackage, and prepare products for return to inventory
• Locate and ship replacement parts as needed
• Pick, pack, and process merchandise orders
• Perform cycle counts and assist with inventory control activities
• Ensure inventory records remain accurate and up to date

Qualifications

• Minimum 1 year of warehouse experience required
• High school diploma or equivalent
• Basic knowledge of camera operation and photo documentation
• Experience with inventory management and product inspection preferred
• Ability to work effectively in a team environment
• Strong organizational and time management skills
• Good verbal and written communication skills
• Proficiency with Microsoft Word, Excel, Google Sheets, and other office applications
• Forklift experience is a plus (on-site certification training provided)