Customer Service Representatives Fort Worth

Fort Worth, TX

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Description

Hiring Customer Service Representatives in Fort Worth!

Starting Pay $22.25/HR | Multiple Shifts Available

Are you a customer-focused professional who thrives in a fast-paced environment? Do you enjoy solving problems, multitasking, and helping customers find solutions? If so, we want to meet you!

We are seeking a motivated Customer Service Representative to join a dynamic logistics operation supporting customers and delivery teams. This is an excellent opportunity for individuals with strong communication skills, transportation or warehouse management system experience, and a passion for delivering exceptional service.

Pay & Available Schedules

Starting pay $22.25 per hour
2:00 AM to 12:30 PM working Sunday to Wednesday
12:30 PM to 11:00 PM working Sunday to Wednesday
12:30 PM to 11:00 PM working Wednesday to Saturday
Wednesdays are typically 1/2 days

What You’ll Do

Support customers and business partners through phone and email correspondence
Resolve customer concerns professionally and efficiently
Investigate, diagnose, and solve order or delivery-related issues
Monitor and track delivery routes to ensure timely service
Scan and verify haul-away documentation and delivery records
Process delivery changes, updates, and cancellations
Maintain accurate records and provide real-time status updates

Premium Benefits and Perks

Career Growth Opportunity – Start with a proven temp-to-hire pathway and build a long-term career with a leading logistics organization.
Professional Work Environment – Join a fast-paced, team-oriented office where your contributions make an impact every day.
Industry-Leading Employer – Gain valuable experience supporting one of the nation’s top supply chain and logistics operations.
Weekly Pay – Get paid every Friday through direct deposit or pay card options.
Comprehensive Benefits – Access medical, dental, vision, and retirement savings plans, including company match opportunities.
Employee Discount Program – Enjoy exclusive savings on wireless plans, travel, entertainment, shopping, restaurants, and more through Working Advantage.
Referral Bonus Program – Earn additional cash rewards when you refer qualified friends and family members to join our team.

What We Are Looking For

Required Skills

Experience working with Warehouse Management Systems (WMS) including Blue Yonder, SAP EWM/WM, Manhattan Associates, Oracle WMS, HighJump/Körber, or similar inventory and logistics platforms.
Strong computer proficiency with Microsoft Excel, Word, PowerPoint, and Outlook
Excellent communication and customer service skills
Ability to multitask, prioritize, and remain organized in a fast-paced environment
Strong problem-solving and critical-thinking abilities
Ability to perform under pressure while maintaining a positive, professional attitude

Preferred Qualifications

High School Diploma or GED
Minimum of 1 year of customer service or call center experience
Experience with Warehouse Management Systems (WMS)
Experience using SAP or Blue Yonder strongly preferred
Previous experience supporting warehouse, transportation, logistics, or supply chain operations

Interview Requirements

Resume Required for Interview Consideration

To be successful in this role, candidates must demonstrate:

Previous WMS experience (SAP or Blue Yonder preferred) listed on resume
Advanced computer navigation skills
Strong Microsoft Excel capabilities
Ability to handle multiple priorities with accuracy and urgency

Apply Today!

If you're looking for a career opportunity where your customer service expertise, technology skills, and problem-solving abilities can make an impact, we encourage you to apply now. Interview slots are limited, and qualified candidates will be contacted promptly.

Working for Employbridge

If you’re looking for a job in logistics, warehousing or distribution, Employbridge is the company for you! We’re the nation’s largest industrial staffing company with 30 years in business. Meaning we have hundreds of open jobs with top employers nationwide. A company that treats you like family, we’re committed to providing equal opportunities to all and ensuring you have a healthy and safe work environment, fair pay and the tools to succeed and grow. This includes a personal recruiter assigned to you, FREE online training for associates who complete 80 work hours, on time pay and other benefits