Austin, Texas

Warehouse Supervisor

Position Summary
We are seeking an experienced Warehouse Supervisor to lead daily warehouse operations and ensure the safe, efficient, and accurate movement of materials throughout the facility. This role is responsible for driving team productivity, maintaining safety compliance, managing workflow, and ensuring all logistics activities are completed accurately and on schedule. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and is committed to continuous improvement, operational excellence, and employee development.

Key Responsibilities

• Supervise and coordinate daily warehouse operations, including receiving, storage, inventory management, shipping, and material handling.
• Lead, coach, and develop warehouse personnel to achieve productivity, quality, and safety goals.
• Monitor and analyze key performance indicators (KPIs) such as productivity, order accuracy, inventory accuracy, on-time shipments, and labor efficiency.
• Identify process improvement opportunities and implement solutions to enhance operational performance.
• Ensure compliance with all company policies, safety procedures, and regulatory requirements.
• Maintain efficient material flow throughout the warehouse to support customer and operational demands.
• Conduct regular team meetings, performance evaluations, and training sessions.
• Collaborate with cross-functional teams to resolve operational issues and improve service levels.
• Monitor staffing levels and adjust resources as needed to meet workload demands.
• Investigate and resolve inventory discrepancies, operational challenges, and customer concerns.
• Maintain a clean, organized, and safe work environment.

• Experience implementing process improvements and driving operational efficiencies.
• Proven experience managing and tracking warehouse KPIs and performance metrics.
• Ability to motivate teams and foster a positive, accountable work culture.
• Commitment to safety, quality, and customer satisfaction.
• Strong leadership, team-building, and employee development skills.
• Knowledge of inventory control, warehouse operations, and logistics processes.
• Ability to prioritize tasks and make sound decisions in a fast-paced environment.
• Strong problem-solving and continuous improvement mindset.
• Excellent communication and organizational skills.
• Forklift experience or certification is a plus.

Qualifications:

• Strong attention to detail.
• Ability to stand for extended periods and perform repetitive tasks.
• Ability to work in a fast-paced manufacturing environment.
• Reliable attendance and punctuality.
• Previous manufacturing or quality inspection experience is a plus, but not required.

This position is ideal for individuals who have a keen eye for detail and are committed to maintaining high-quality standards.

International Shipping Clerk (Air & Ocean Freight)

Location: North Austin, TX
Job Type: Full-Time

Position Summary

We are seeking a detail-oriented and customer-focused International Shipping Clerk to join our logistics team. In this role, you will be responsible for managing Air and Ocean Import shipments from origin to final delivery, ensuring a smooth and efficient freight process while maintaining compliance with company and government regulations. The ideal candidate will have strong organizational skills, excellent communication abilities, and experience in international logistics and freight forwarding.

Major Duties & Responsibilities

• Ensure smooth and timely freight process flow for Air and Ocean Import shipments.
• Maintain accurate and timely data entry within the company operating system.
• Track and trace import files to ensure shipment visibility and timely delivery.
• Utilize workflow management tools daily to monitor shipment progress.
• Coordinate and ensure timely delivery of freight to customers.
• Ensure all required documentation is sent to customers or customs brokers promptly for customs clearance purposes.
• Prepare accurate and timely billing for clients and service providers.
• Communicate effectively with customers regarding shipment arrangements while delivering exceptional customer service.
• Build and maintain strong relationships with suppliers, including airlines, trucking companies, and other service providers.
• Ensure compliance with all internal operational procedures, company policies, customer requirements, and applicable government regulations.
• Understand department processes and continuously identify opportunities to improve efficiency and service quality.
• Follow and maintain customer-specific standard operating procedures (SOPs).
• Meet departmental Key Performance Indicator (KPI) standards and company performance expectations.
• Maintain timely communication with overseas offices, customers, vendors, and internal teams.
• Respond promptly to emails, requests, and shipment-related inquiries.

What We Offer

• Competitive compensation
• Opportunities for professional growth and development
• Collaborative and team-oriented work environment
• Exposure to international logistics and global supply chain operations

Interested candidates are encouraged to apply with an updated resume for consideration.