Job Opening: Warehouse CSR

We are seeking a dependable Warehouse CSR to support daily customer service and warehouse operations. This role requires strong communication skills, accuracy, and the ability to work closely with both internal teams and external customers. The Warehouse CSR ensures orders, paperwork, and customer interactions are handled efficiently and professionally.

Key Responsibilities:

• Provide customer service support for inbound and outbound warehouse activity
• Assist customers with order inquiries, pickups, and documentation
• Coordinate with warehouse staff to ensure accurate order processing
• Review paperwork, verify order details, and update system records
• Maintain organized files, logs, and customer documentation
• Communicate clearly with drivers, carriers, and internal teams
• Support inventory checks, order status updates, and issue resolution
• Follow all safety and warehouse guidelines
• Assist with general administrative and warehouse tasks as needed

Qualifications:

• Prior warehouse or logistics experience required
• Strong communication and customer service skills
• Basic computer proficiency; ability to learn warehouse systems
• Detail-oriented, organized, and able to multitask
• Reliable, punctual, and comfortable in a fast-paced environment

This role is ideal for someone who enjoys blending customer service with hands-on warehouse support while keeping operations running smoothly.

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