ProLogistix is now hiring Warehouse Associates for a temporary project at a highly respected client facility in Wellford, SC. This role involves building end-cap cardboard displays and/or filling them with power tools. 

Location: Welford, SC

Schedule: Monday–Friday, 6:30 AM – 3:00 PM (up to 5:00 PM) and weekends as needed $17.00/hour

Key Responsibilities:

• Assemble cardboard end-cap displays
• Pack power tools into displays with attention to detail

Requirements:

• Must have good tenured work history
• Willingness to work overtime and occasional weekends
• Ability to stand, lift, and move materials throughout the shift

Why Work With Us?

• Weekly pay, Access to health benefits, Long-term, stable project, Great opportunity to get your foot in the door with a reputable company.

Apply today and start your next job with ProLogistix! www.ProLogistix.com

Staffing Office Recruiter Office

Hours: Monday – Friday, 8 AM -5 PM

Job Summary: The Recruiter is responsible for attracting, sourcing, screening, and placing qualified candidates to meet client or organizational staffing needs. This role plays a key part in the full-cycle recruitment process — from job posting and candidate outreach to on-boarding and retention support — while ensuring a positive candidate and client experience.

Key Responsibilities:

• Manage full-cycle recruiting for a variety of roles, including sourcing, screening, interviewing, and on-boarding candidates.
• Develop and maintain strong relationships with hiring managers and client to understand workforce needs and job requirements.
• Post job openings across multiple platforms and use creative sourcing strategies to attract top talent. Conduct interviews to evaluate candidates’ skills, experience, and cultural fit.
• Coordinate background checks, drug screens, and other per-employment requirements.
• Extend offers and facilitate on-boarding, ensuring compliance with company policies and employment laws.
• Maintain accurate and up-to-date records in the applicant tracking system.
• Track and report key recruiting metrics such as time-to-fill, candidate quality, and source effectiveness.
• Participate in job fairs, community events, and networking opportunities to promote the company and expand the talent pipeline.
• Partner with management and HR to improve recruiting processes and enhance candidate engagement. Support retention initiatives and assist with employee relations as needed.

Qualifications:

• 1+ years of recruiting experience (staffing agency or high-volume recruiting experience preferred).
• Strong communication, organizational, and relationship-building skills. Proficient in Microsoft Office and applicant tracking systems.
• Ability to manage multiple priorities in a fast-paced environment. Experience recruiting for light industrial, warehouse, logistics, or manufacturing roles.
• Bilingual (English/Spanish

ProLogistix is Hiring Forklift Operators for 2nd shift in Ontario!

Stand up Reach Forklift Operator – Toyota Brand

Able to work in a cold storage environment (35 degrees)

• Shift: 3 – 2 – 2 schedule
• Work 3 days, 12 hours 
• Work 4 days, 10 hours
• 2pm start time
• $22/ hour

Job Duties:

• Stand up reach Forklift Operator
• Transfer finished product off of the out-feed line
• Picking and Replenishing
• Stage finished product in shipping area
• Overall warehouse duties
• Scan units into trailer using RF

Our Client Offers:

• Safe and Employee Focused environment
• Training and development
• Hire after 90days
• Benefits
• Great working conditions

#nowhiring

Schedule: Mon-Fri 8:00AM to 4:30PM

Job Duties/Responsibilities: 

• Schedule outbound shipments using shipping systems and carrier websites for palletize orders
• Utilize computers, email, and scanning systems on a daily basis
• Print and manage daily order flow for both the pull/palletize team and UPS, USPS, FedEx and Cargo teams
• Monitor open orders and prioritize them to ensure timely outbound shipping
• Communicate clearly and effectively with other warehouse departments, both verbally and in writing
• Provide regular updates to the Warehouse Manager regarding daily and weekly progress toward departmental goals
• Receive and process inbound shipments, including palletize freight and small parcel packages
• Respond to shipping-related inquiries and provide freight quotes via email
• Collaborate with management to plan and execute efficient warehouse space utilization
• Adhere to all safety guidelines and directives from warehouse management
• Rework non-conforming inbound products after initial order processing and stocking is complete
• Assist with unloading incoming containers as needed

As a skilled Forklift Operator, you will be essential to our warehouse operations, responsible for the safe and efficient movement of pallets and materials. You will primarily focus on loading and unloading trailers, organizing inventory, and ensuring all movements are accurately documented. If you are a dependable individual with forklift experience and a strong commitment to safety and precision, we encourage you to apply!

Monday thru Friday 8am to 430PM 

$18.00 an hour 

Location not accessible by Public Transit 

• Operating a sit-down and/or standup forklift to move pallets in and out of trailers and designated areas.
• Performing daily safety inspections of the forklift.
• Charging forklift tanks as needed.
• Verifying and completing load documentation (paper or digital).
• Moving pallets with accuracy and maintaining clear records.
• Maintaining a clean, organized, and safe workspace.
• Following all safety policies and procedures.
• Adapting to new schedules, team structures, or tasks based on operational needs.
• New warehouse flexibility in tasks and set up is a must

#NOWHIRING 

Hiring Immediately for a distribution center in Taylor, PA!

Se Requiere Ingles !

We are looking to hire for the following role:

Experienced Sit Down Forklift Drivers 

 First come, first served. Interview required. 

Shift Hours:

Tues-Fri 5:30pm-4am $19/hr

Sat, Sun, Mon 5am-5:30pm $20.50/hr

What We Offer: 

1. Weekly Pay 

2. Personal Recruiter to assist with all of your needs

3. Medical, Vision, Dental, and Life benefits available

4. FREE ONLINE skills training

#nowhiring

Immediate Hire Needed! Reach Truck Operator

Shifts Available:

Monday-Friday 4pm-2am, $25.50 per hour

Friday, Saturday, Sunday 6am-6:30pm

Reach Truck  Operator Wanted – Join the ProLogistix Team!

Looking for a solid warehouse job? Stop searching and start your new job at ProLogistix!  

We are looking for dedicated Reach Truck Operators who want weekly pay, great benefits, and the chance to boost their skills with free online training. Work in a team that values safety and your hard work. Let’s get moving—apply now!

Get started! Apply now and work for a company recognized for its highest commitment to employee safety and well-being, and where 90% of our associates say ProLogistix treats them great!

We Require Our Customers to Offer:

• Safe and clean work environment
•  Employee-focused workplace
• Safety programs and training

As a Reach Truck Operator, We Offer You:

• Competitive pay
• Paid weekly (Direct Deposit or ATM Debit Card available)
• Access to health benefits and retirement plan
• FREE ONLINE skills training to boost your career

 Job Responsibilities:

•  Follow all safety guidelines and use required PPE
•  Operate a reach truck to move and stack materials efficiently
•  Maintain a clean and organized workspace
•  Inspect and verify product quality
•  Accurately record inventory movements
•  Work individually or as part of a team

#nowhiring

ProLogistix is now hiring for 1st for experienced Technical Process and Quality Analysts with a world-renowned computer company in the area! 

This specialized role is responsible for the analysis, optimization, and documentation of complex manufacturing processes, quality controls, and new product introductions, requiring technical education and problem-solving skills. 

Location: Whitsett

Hours and Starting Pay:

Monday – Friday 6:30am – 3pm   $21/hour

Primary Focus 

Optimize production processes using industrial engineering analysis, support the test process , and manage New Product Introduction (NPI) from concept to production. This requires supporting the design of resources, labor requirements, and tooling needed for manufacturing:

• Introduce new products (NPI) to manufacturing and manage the transition to mass production, acting as a liaison between engineering and operations. 
• Conduct process audits , quality audits on the lines, and perform visual and physical inspection checking products for visible issues. 
• Analyze samples and conduct Time and motion studies of manufacturing processes to support line balancing and efficiency. 
• Prepare and update process documentation (LOB, Procedures, SFC, Training, and Layouts), often using Autocad. 
• Manage Bill of Material (BOM) and Engineering Change (EC) data in the system, often utilizing SAP. 
• Lead and direct continuous improvement projects using Lean Six Sigma tools. 
• Develop action plans for problems found in the production process and use quality tools for root cause analysis (e.g., Ishikawa/Fishbone, FMEA, 8D). 

#greatjob

Stand up forklift drivers needed in Belvidere IL! APPLY NOW!!!

shift: 1st 7am-3pm

pay : 17.00 -$18.00 ( B.O.E)

Job Description

• Outbound 
• Picking and unloading ceramic metal parts 
• Getting products ready out shipment 
• Inbound 
• Loading and unloading trucks 
• Putting away parts 
• Stand up forklift needed minimum 1 year 

PPE 

• Steeled toed shoes 
• Safety glasses 
• Vest 

This position includes the opportunity to enroll in Medical, Dental, Vision, Term Life, and
Short-Term Disability benefits, as well as a Retirement Plan. All Illinois talent are also
entitled to accrue and use paid time off. Additional benefits information can be found
here: Benefits | Prologistix

#nowhiring

Now Hiring – Forklift Operators (Whitestown/Lebanon, IN)

Shifts Available:

• ALL Shifts Available – 1st, 2nd, and Weekend shift
• Employment Type: Temp-to-Hire (Fast conversion to full-time)

Position Overview:

We are seeking skilled and safety-conscious Forklift Operators to join our team in Whitestown/Lebanon. This is a great opportunity for individuals with experience operating multiple types of powered industrial trucks in a fast-paced warehouse environment.

Required Forklift Experience:

• Order Picker
• Reach Truck

Key Responsibilities:

• Safely operate powered industrial equipment to move products throughout the facility
• Load and unload trucks
• Perform inventory moves both physically and within the warehouse management system

Qualifications:

• Minimum 3 months of experience operating Order Picker & Reach Truck
• Ability to pass OSHA forklift certification
• Basic math and reading comprehension skills
• Ability to follow written and verbal instructions in English (ESL acceptable)
• Preferred: 6 months warehouse experience
• Preferred: High school diploma or equivalent

#nowhiring

Experienced Inventory/Order Picker Forklift Needed in Ontario 

Distribution center for Facebook, Logitech, and Microsoft (the 3 major brands) electronics located in Ontario, CA. Merchandise varies in size and weight- small computer accessories, monitors and TV screens.

The right associates will be able to perform all functions of this job. Lifting in excess of 50 lbs regularly. Order picker forklift operators will work directly under Inventory dept and perform cycle counting duties. 

Schedule: Monday-Friday 1pm-9:30pm with overtime daily and 10-12hr shifts and Saturdays. Must be flexible with working as early as 6am shift for overtime. Schedule will be subject to change depending on production needs. Flexible with working 1st or 2nd shift hours and Saturdays. 

Pay Rate: $21.08

Job Duties Consist Of;

• Move finished or semi-finished goods from production to designated locations in the warehouse
• Using a RF Scanner to record locations to ensure accurate inventory & Locations
• Assist in unloading/loading product (material handling/shrink wrapping)
• Use order picker to be able to pick and locate product from high rack areas

Prologistix is seeking an experienced Operations Manager to support our 3PL logistics client in Sumner, WA. This role oversees daily warehouse operations, ensures service excellence, and leads a high-performing team in a fast-paced distribution environment. The ideal candidate brings strong leadership, financial acumen, and deep industry experience within logistics or 3PL operations.

Schedule: Friday-Monday, 11:00AM-10:00PM |  Pay: $40/hr 

Essential Job Functions

• Lead, direct, and manage daily operations to ensure service agreements are executed at or above client standards.
• Maximize profitability through superior service, effective communication, and timely follow-up on all operational matters.
• Plan and monitor daily staffing schedules; adjust as needed to meet operational demands and business objectives.
• Manage revenue and expenses within budget constraints.
• Train, develop, and motivate employees to achieve peak performance and expand their skill sets.
• Oversee financial aspects of the department, including purchasing, budget preparation, financial reporting, and expense monitoring.
• Perform additional duties as assigned.

Required Skills & Abilities

• Intermediate proficiency in Microsoft Office and web-based applications.
• Strong interpersonal and communication skills for effective interaction with clients and internal teams.
• Ability to thrive in a fast-paced, high-pressure environment.
• Consistent performance under stress while maintaining professionalism and organizational standards.

Physical Requirements

• Ability to talk, hear, and use hands to operate a computer and related equipment.
• Ability to sit for extended periods.
• Close vision and ability to adjust focus as needed.
• Ability to walk throughout the warehouse and inspect freight.

Education & Experience

• High school diploma or GED required; Bachelor’s degree preferred.
• Minimum 7 years of related experience required.
• Minimum 6 years of industry experience in logistics, distribution, or 3PL operations.
• Minimum 5 years of supervisory experience required.

 #Nowhiring

Join Our Team – Domestic Operations Associate / Office Administrator – Sumner, WA

Company: ProLogistix
Location: Sumner, WA
Pay: $25/hour
Shifts Available:

Wednesday-Sunday 10am-7pm PST
Thursday-Monday 6am-3pm PST
Friday-Tuesday 10am-7pm PST
Friday-Tuesday 10am-7pm PST

Position Overview:

ProLogistix is seeking a reliable Domestic Operations Associate / Office Administrator to support warehouse and logistics operations. In this role, you’ll help manage customer orders, coordinate deliveries, communicate with drivers, and perform general administrative tasks in a fast-paced warehouse environment.

Key Responsibilities:

• Manage and process customer orders accurately

• Communicate with truck drivers regarding deliveries and scheduling

• Coordinate shipments and delivery logistics

• Perform general office and administrative duties to support warehouse operations

• Maintain accurate records and documentation

• Collaborate with team members to ensure smooth daily operations

• Other general admin duties in a warehouse environment. 

Sit-down Forklift Operators needed for a home goods and grocery distribution warehouse in Morris IL.

Schedule: 3-2-2 work schedule.

Must be available to work every other weekend and 12 hour shifts.

1st shift – 7 AM -7:30 PM, $21.40

2nd shift – 7 PM – 7:30 AM $23.40

PIT Operators work in both shipping and receiving environments.

Job duties include but not limited to:

• Load, unload, and store products
• Stack and/or transport materials and products to designated areas.
• Use equipment to scan product and print labels
• Complete paperwork and operate inventory management systems as needed.

Don’t wait apply now!

Job Description General Laborer needed in La Porte!

Position Summary

Skilled and motivated worker with a thorough knowledge of supply, storage, distribution, and housekeeping duties in a fast-paced non-climate controlled environment.

Pay Rate: $15.00/hr.

Shift: Rotational Shift Required

6:00 AM – 2:30 PM

2:00 PM – 10:30 PM

10:00 PM – 6:30 AM

(Must be available to work evenings, weekends, and holidays as business needs require)

Experience Requirements: Minimal warehouse experience needed, training is available!

Job duties:

• Stacking 55 lb. bags on to pallets.

• Keeping warehouse clean by picking up trash and sweeping

• Assembling, stapling, labeling, palletizing, and stacking cardboard boxes and lids

• Must have the capability to show up on time for work and complete projects without breaching due dates.

• Enjoy working in a fast pace environment

Why Work With ProLogistix?

• Stable work environment with a global logistics leader
• Safety-focused culture
• Opportunity to work in a skilled, fast-paced operation
• Temp-to-Hire opportunities
• Weekly pay
• Insurance benefits available

Maintenance Associate

Employment Type:

Part-Time (25 hours per week)

Schedule: Flexible hours between 8:00 a.m. and 5:00 p.m.

Pay Rate: $26.00 per hour Experience: Prior maintenance or handyman experience required

Job Summary

The Maintenance Associate is responsible for performing general maintenance and repair tasks throughout the warehouse and office areas. This role supports a safe, clean, and functional work environment by completing preventative maintenance and addressing repair needs as they arise.

Key Responsibilities

• Paint dock lanes and warehouse pillars
• Apply weatherstripping to dock doors
• Paint exterior dock lanes
• Perform basic plumbing repairs, including fixing backed-up toilets or sinks
• Paint offices and conference rooms as needed
• Assemble desks, cubicles, and other office furniture
• Complete other general “handyman” tasks as assigned

Qualifications

• Previous experience in building maintenance, facilities, or handyman work preferred
• Ability to work independently and manage time effectively
• Strong attention to detail and commitment to safety

Position Summary

A Petrochemical company in Laporte, TX is seeking an experienced Production Forklift Operator to support production operations in a fast-paced warehouse environment. This role is responsible for safely operating a forklift, transporting packaged materials, maintaining accurate documentation, and adhering to all safety and quality standards.

Pay Rate: $16.50/hour

Shift: Rotational Shift Required

6:00 AM – 2:30 PM

2:00 PM – 10:30 PM

10:00 PM – 6:30 AM

(Must be available to work evenings, weekends, and holidays as business needs require)

Job Duties & Responsibilities:

• Enjoy working in a fast pace environment

• Moving packaging supplies, such as cardboard boxes, pallets, and other supplies from warehouses and trucks to production line and warehouse floor

• Take packaged material from line to location

• Transfer heavy material to and from production line when needed

• Maintain a clean and organized work area and equipment

• Occasionally assist the production line with special projects

• Inspect equipment daily and frequently

Why Work With ProLogistix?

• Stable work environment with a global logistics leader
• Safety-focused culture
• Opportunity to work in a skilled, fast-paced operation
• Temp-to-Hire opportunities
• Weekly pay
• Insurance benefits available

Are you an experienced Reach Truck forklift Operator?  We are looking for skilled Reach Truck Forklift Operators to join our team in the Waller area!

Responsibilities for Forklift & Reach Truck Operators:

• The Reach Truck operators are responsible for receiving, transportation, delivery and handling of all material received and distributed throughout the warehouse and manufacturing areas.

• Transport goods packed on pallets or in crates to designated areas safely.

• Ensure material is transported to correct locations.

• Proper PPE and uniform must be worn at all times during each shift.

• Execute assignments in an accurate, timely and safe manner.

1st and 2nd shifts available

Schedule: Monday- Friday (Occasional/Mandatory Saturday’s and OT). 

Pay: $17.00/hr. – $17.50/hour depending on shift. Paid weekly!

Experienced Sit Down Forklift Operators are URGENTLY NEEDED in the Waller area!

Job Summary for Sit Down Forklift Operators:

The warehouse associate / Forklift Operator is accountable for the movement of all materials within the warehouse and overall appearance while ensuring to meet all safety protocols. Associate are required to check in at all inventory checkpoints for accuracy. Proper PPE and uniform must be worn at all times during each shift. Attendance is crucial to the success for the associates assignment.

Shifts: 1st and 2nd shifts Available

Pay: $16.50 – $17.50 per hour

Job Requirements for Sit Down Forklift Operators:

• Minimum 6 months recent experience on Sit Down Forklift (propane or electric)
• Must be able to lift up to 50 lbs.
• Knowledge of proper forklift safety skills
• Basic math and reading comprehension skills
• Attention to details
• Experience working in a distribution center or warehouse

Job Responsibilities for Sit Down Forklift Operators:

• Forklift Operators are responsible for timely and accurate completion of paperwork and transaction entries.
• Follow safety guidelines
• Loading / unloading trailers using a sit-down forklift
• Use handheld scanners or onboard computers
• Follow warehouse systems and processes
• Consistently meet productivity standards

We’re hiring Tugger Operators to join our team in Waller, TX! This role is responsible for safely transporting materials throughout the facility using a tugger vehicle to support production lines.

Responsibilities:

• Operate a tugger to move materials, carts, and components between departments

• Follow established routes and delivery schedules

• Communicate with production and warehouse teams to ensure accurate material flow

• Perform basic equipment checks and report any issues

• Maintain a clean and safe work area

Pay: $14.50–$15.50/hr

Shifts: 1st & 2nd Shift Available

Immediate Hire Needed!
Stand Up Reach Forklift Operators
2nd shift available! 

ProLogistix is Hiring in Chino for Stand Up Reach Forklift Operator 

Contract to hire: 

• 2nd shift: 3 PM – 11:30 PM + Overtime (MANDATORY) 

MONDAY TO FRIDAY WITH OVERTIME ON SATURDAY & SUNDAY

Job Duties:

• Stand up reach forklift Forklift safely
• Transfer finished product off of the out-feed line
• Loading and unloading
• Stage finished product in shipping area
• Load finished product in shipping trailer
• Scan units into trailer using RF

Our Client Offers:

• Safe and Employee Focused environment
• Training and development
• Hire after 90days
• Benefits
• Great working conditions

ProLogistix Associates are offered:

• FREE ONLINE EDUCATION
• Benefits
• 401K

#nowhiring

Inventory Specialist

1st – 6 AM – 2:30 PM – $19.50

2nd – 3:00 PM – 11:30PM – $20.00

Job Summary: This role performs cycle counts, audits inventory, and safely operates material-handling equipment, including a cherry picker, to ensure product accuracy and availability.

Key Responsibilities:

• Conduct regular cycle counts to maintain accurate inventory records
• Investigate and resolve inventory discrepancies
• Track, document, and update inventory data within the warehouse management system
• Perform physical inventory audits as required
• Safely operate a cherry picker to access and count inventory stored at elevated locations
• Follow all safety procedures and company policies while working at heights
• Coordinate with warehouse and operations teams to support inventory accuracy
• Maintain a clean and organized work area
• Previous Inventory experience
• Experience driving a cherry picker
• Strong attention to detail
• Comfortable working at heights

Prologistix is hiring a Sit Down Clamp Forklift Operator in Morrow, GA.

Shift is Monday – Friday8 a.m. – 4:30 p.m., and overtime as needed

Pay is $17/hr. 

Duties include, but are not limited to:

• Safe operation of a sit-down clamp forklift 
• Unload trailers, containers, and rail cars
• Safely and evenly load trailers, containers, and rail cars
• Putting away received goods
• Pick / select, move, and stage products

5:00am-3:30pm

• Identify, separate, label, and palletize merchandise for shipment
• Select and move merchandise from pick slots to fill store orders
• Load and unload trailers as needed
• Use RF scanner and warehouse management system (WMS)
• Report damaged merchandise or discrepancies to supervisor
• Enter data into remote terminals to track and verify inventory
• Maintain a safe, clean, and organized work environment

Job Title: Stand up Forklift Operator – 1st & 2nd Shift
Pay: $19–$22/hour (based on experience)
Environment: Cold & DRY  Storage Facility

About the Role:
We are currently hiring Stand up Forklift Operators for both 1st and 2nd shifts to support our warehouse operations in a cold storage environment. If you’re a dependable team player who thrives in a fast-paced setting and doesn’t mind working in cooler temperatures, we want to hear from you!

Shift Options:

• 1st Shift: 6:00 AM – 2:30 PM
• 2nd Shift: 2:30 PM – 11:00 PM

Key Responsibilities:

• Operate forklifts to move, stack, and organize products
• Load and unload trucks safely and efficiently
• Maintain accurate inventory records
• Ensure compliance with safety standards and procedures
• Work in a refrigerated environment (cold gear provided)

Associates will be assembling internal electrical components.

Job duties include but not limited to:

• Build our premium products according to our exacting standards and processes.
• Rotate to different workstations, or specialize in one area depending on your experience, staffing needs, training, and skill level.
• Electrical background and/or experience in electrical assembly.
• Read blueprints and schematics to build while using hand and power tools.

Job Requirements: 

• Heavy lifting- 50 to 75 pound continuously 
• Stand, bend, stoop, and climb ladders
• Must be skilled in using hand/power tools
• Strong math skills- measurements
• Stand, bend, and stoop 8-12 hours
• Able to work weekends and overtime as needed
• Ability to speak and read/write English fluently

Education and Experience Requirements:

• High school or equivalent REQUIRED
• Must have 6 months of manufacturing or relatable experience

Now Hiring 2nd Shift Experienced Manufacturing Assemblers!

ProLogistix is hiring for an established manufacturing company in NE Columbia. These positions are temp to hire. 

Job duties include but not limited to:

• Build our premium products according to our exacting standards and processes.
• Rotate to different workstations, or specialize in one area depending on your experience, staffing needs, training, and skill level.
• Read blueprints and schematics to build while using hand and power tools.
• Strong math skills- measurements
• Stand, bend, and stoop 8-12 hours
• Able to work weekends and overtime as needed

2nd Shift: $18.50/Hour

Benefits of working with ProLogistix

• Medical/dental/vision benefits
• Free online courses
• Referral Bonuses
• Employee engagement activities

Job Title: Window Clerk
Schedule: Monday–Friday, 7:00 AM – 4:30 PM
Pay Rate: $21.00/hour

Position Summary

We are seeking a dependable and customer-focused Window Clerk to serve as the primary point of contact between customers and warehouse operations. In this role, you will manage customer inquiries, resolve issues, and support daily warehouse activities to ensure a smooth and positive customer experience. This position plays a critical role in maintaining strong customer relationships and operational accuracy.

Key Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, or in person

• Provide accurate information regarding order status, inventory availability, and shipping schedules

• Investigate and resolve customer complaints, discrepancies, and concerns in a timely manner

• Collaborate with internal warehouse and operations teams to resolve issues effectively

• Assist customers with placing orders, tracking shipments, and processing returns or exchanges

• Ensure orders are accurately entered into systems and fulfilled according to specifications

• Maintain detailed and accurate records of customer interactions and transactions

• Generate reports and summaries to track customer service metrics and performance

• Identify recurring customer issues and assist in implementing preventative solutions

• Proactively address potential issues to ensure a seamless customer experience

• Develop a strong understanding of warehouse services, capabilities, and operations

• Communicate customer feedback to internal stakeholders for continuous improvement

• Consistently strive to exceed customer expectations

Education & Experience

• Some college coursework or a degree in business administration, logistics, or a related field preferred

• 2–3 years of customer service experience, preferably in transportation, logistics, or warehousing

• Experience with Warehouse Management Systems (WMS) and/or CRM software is a plus

Skills & Competencies

• Strong verbal and written communication skills

• Ability to multitask and manage priorities in a fast-paced environment

• Strong problem-solving and conflict resolution skills

• High attention to detail and accuracy in data entry and record keeping

• Proficient with Microsoft Office (Word, Excel, Outlook)

Preferred Qualifications

• Experience in warehouse or logistics operations

• Knowledge of transportation and supply chain concepts

• Customer service-related certification or training

Language & Computer Skills

• Fluent in English (spoken and written)

• Proficient with computer systems, including WMS, CRM, and standard business applications