Houston, Texas

Northwest warehouse looking for Bilingual Admin.

• Candidate must be proficient in reading and writing English and Spanish
• Excellent communication skills
• Knowledge in Microsoft Excel and able to create reports
• Great attention to detail
• Working in coordination as a team
• Able to work in a fast pace environment 

Schedule: Monday-Friday 8AM-5:00PM

Customer Service Duties

•             Responding to an extremely high volume of email correspondence in a timely manner from the suppliers, packers, customers and respected  operation departments to maintain communication and control through all phases of the journey.

•             Maintaining current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight and inform the customer accordingly

•             Utilizing e-commerce, internet technology and our tracking system to track shipments and update the client and/or US suppliers as to current status of material

•             Rate quoting in a timely manner for air and sea shipments based on client agreements and arranges all bookings accordingly

•             Provides best solution to the customer by consolidating services by air, sea and road while ensuring cost-effective methods are utilized

•             Increasing customer service satisfaction and business share through proactive and regular customer contact

•             Resolve issues respective to meeting customer requirements, data input and general customer service inquires

Sea Export Duties

•             Coordinate with shippers, truckers and steamship lines for the export of shipments; complete process of shipment includes: arranging for cargo collection and inland transportation, booking, document preparation (bill of lading, billing invoice, certificate of origin and/or AES if applicable), and forwarding, follow up with tracking and tracing, data quality requirements, FSL, problem identification/resolution where capable/authorized.

•             Review and insure alignment of shipping instructions (SOP’s/ABT, SIC…) including to clarify any deviations/conflicts taking country regulations, export compliance and rate and routing information into consideration

•             Responsible to insure quality of documents incl. match between data entry and documents, proof reading of commercial documents and OBL

•             Manage vendors and exceptions including shipment rolling

•             Monitor file for profitability including validation of buying vs selling rates and credit limits, reporting of deviations to P/L (owners) if not resolvable at desk level

•             Monitor operational performance of carriers and other vendors and escalate / create awareness if performance and commitments are not being delivered

•             DGM (Dangerous Goods) Compliance, if applicable

•             Overall responsibility for file maintenance, FSL, timely and accurate billing, job costing forecast accuracy, e-filing and KPI’s

•             Resolve billing discrepancies and discrepancies against client SOP’s

•             Insure approval for credit notes and/or invoice reversals before issuance

•             Timely distribution of billing packages and commercial documents in accordance with shipper’s,  and/or destination country requirements

•             Adhere to all accreditations at all times (i.e.: ISO9001 (Quality)).

Air Export Duties

•             Adhere to policy and procedures and ensure that all work is carried out to pre- set service levels.

•             Ensure all areas of Finance (Vendor Invoices, Clearing Invoices, FSL) are handled/maintained to a 1st class standard and all queries are addressed and resolved as soon as possible.

•             Maximize profitability on all files handled, being cost conscious at all times.

•             Credit check all files according to policy, and escalate irregularities where appropriate.

•             Ensure all filing, both physical and electronic, is done regularly and accurately.

•             Ensure all correspondence and actions relevant to a specific job file, is kept in the job file at all times.

•             Adhere to all accreditations at all times (i.e.: ISO9001 (Quality)).

•             Dangerous goods handling

Large Northwest  Logistics company looking for stand-up forklift operator

OBJECTIVES

• Use material handling (MH) equipment to unload incoming materials from trailers.
• Verify and receive materials into inventory.
• Marks and inventories packages for storage or transit.
• May also include palletizing and shrink-wrap.
• Duties may include receiving, checking and storing
• May be required to stack pallets and repeatedly lift up to 45 pounds.
• Use MH Equipment to move and store materials within the warehouse.
• Use MH Equipment to pick, verify and pack orders according to standard practice.
• Use MH Equipment or other designated means to load goods into trailers or other designated transport vehicles for distribution.
• Works from pick sheet to pull product or supplies.
• Check orders against pull sheets.
• “Dangerous Goods”: when receiving dangerous goods, the necessary procedures must be followed and these shipments must be stored in the designated section of the warehouse.
• If/when applicable, ‘bonded’ cargo must be processed and handled accordingly, based on existing guidelines for this type of shipment.
• Maintain warehouse clean and free of debris at all times.
• Adhere to local, State, and Federal regulations inclusive, but not limited, to OSHA, DOT, EPA and other government agencies. Certification required handling any hazardous material(s).
• May be required to lift up to 50 pounds.

Other special warehouse projects and functions / duties as required within the Houston

Schedule: Monday-Friday 8:30AM-5:30PM