Whether you're losing one warehouse worker or 10, the blow to your team — and your bottom line — can be significant. To keep this from happening, you need to get inside your employees' heads. Find out what they want and why you aren't offering it — and then you'll start to realize why they may be quitting.
The good news is that you have a lot of options once you gather this information. The tricky part is getting started — so here are a few examples of why warehouse workers may be walking out the door (and how to get them to turn around).
1) They're part of The Great Resignation
The Great Resignation is a wave of employees leaving their positions. According to Inc., it may not be due to financial concerns — it could be more about the lack of well-being options offered by their employers. Don't fall into the trap of The Great Resignation; instead, get ahead of the problem by offering workers the physical, mental and emotional care options that will keep them from burning out.
2) They want more opportunities
If employees don't feel like they can progress in your warehouse, they might look for other opportunities to improve themselves professionally and personally. To retain your warehouse workers, it's important to give them chances to succeed in ways they can engage with and find value in. This may require a little feedback from your teams, which will help you find out what their goals are and how you can help them achieve those goals.
3) They feel the competition has something you don't
With so many open positions on the job market, your employees might be willing to make a change for even the slightest increase in benefits. For example, if the competition offers the exact same salary but boasts an incredible company culture, a worker could feel the switch is worth it — so study your competitors and make sure their offerings don't encourage your employees to jump ship. This could mean anything from improving your culture to diversifying your benefits package.
4) They want better treatment
Warehouse employees who don't feel they're being treated fairly may be more willing to walk out the door. According to Forbes, the key is to treat employees like customers — ask for feedback, address their concerns and ensure that they have a positive experience every time they engage with your company. This doesn't just show workers that you're willing to go the extra mile — it gives you the chance to try new customer service techniques while you're at it.
5) They're bored
A stagnant job is easier to leave for most workers. That's why it's important to keep warehouse employees engaged with their work — not just as a series of necessary tasks, but as a career with plenty of things to learn and ways to succeed. You don't have to add a clown to your payroll to keep workers entertained, though; just come up with ways to make your warehouse, environment, teams and tasks feel more rewarding.