Job Opening: Import Account Rep

Now hiring in Elk Grove, IL for a Ocean Import Account Rep

Pay: $25.00-$30.00 ( BOE)

Shift/Hours: 1st 8:00am to 5:00pm or 9:00am-6:00pm Monday through Friday

The Account Representative – Air/Ocean Import is responsible for coordinating and executing shipments to ensure adequate service levels of clients are met. This position supports the company’s day to day functions and is the direct liaison for assigned shipments.

Position Duties include but not limited to:

• •Handle shipments and ensure profitability
• •Establish task priorities, scheduling and tracking work assignments
• •Coordinate shipping details with origin agent
• •Track and trace incoming shipments with airlines, steam ship lines and other NVOCC carriers and ensure customers are informed of each milestone
• •Billing on time, zero demurrage mind set, detention, exam fees, etc
• Work directly with carriers to coordinate and follow up incoming shipments
• Negotiate pricing with Ocean/Agent/Ground Carrier/Steamship/Airlines
• Provide effective and accurate instructions to transportation carriers according to company’s shipping guidelines
• Convert and verify shipment weight and volume Calculate rate
• Maintain communication with customers, carriers and vendors
• Coordinate pick-ups and invoice files
• Assist customers with question complaints, requests, tracking and tracing
• Process , arrange and coordinate cargo bookings with customer and overseas agents
• Hndles accounting processes accurately and in a timely manner.
• Open files in Cargowise system generating invoice to the brokerage team or outside broker 

Previous customer service experience in a logistics setting preferred

Ability to work in a warehouse or office setting

Ability to meet deadlines

Strong computer skills

Attention to detail

Resume proving previous tenure and experience

Experience

• Minimum 3 years experience in importation of goods or an equivalent combination of both education and experience.
• Knowledge of Government Agency requirements
• Knowledge of the movement of freight via air and/or ocean
• PC literate with experience with Microsoft Outlook, Work, Access and Excel

Essential Skills

• Ability to read and interpret documents
• Excellent verbal and written communication skills required
• Ability to multi task
• Mathematical skills essential to ensure accuracy in pricing

Benefits of working with us:

• Weekly pay
• Direct deposit or pay card
• Affordable Health Insurance options
• Unlimited Referral bonuses
• FREE online education
• and MORE!