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Customer Service Representative

Baytown, TX

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Description

CSR Needed in Baytown!

CSR – Customer Service Representative Job Description Skilled worker with a thorough knowledge of procedures and processes associated with customer service, supply, storage, and distribution functions in a fast-paced environment. The candidate will be the point of contact for KTN with their customers.

Requirements:

? Higher education or equivalent work experience in administrative or logistics specialization.

? Should be familiar with logistics terminology and SAP

? Must have strong organization skills, assertive, flexible, customer services minded

? Must be able to work in a close team environment.

? Have a high standard for quality.

? Work environment: Office environment with visits to the warehouse (extreme weather conditions).

? Maintain a clean and organized work area and equipment

? Must have a strong working knowledge of MS Office and MS Outlook. 

? Filing completed files and helping to maintain the archived files.

? Perform invoicing by following tariffs and conditions determined in the rate agreements.

? Maintain a high level of professional relationship with your assigned customers.

? Take a proactive approach with the customers’ needs rather than a reactive approach.

 

Job Requirements

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