When you're managing a warehouse operation, there are many moving parts to consider. Everything from your employees' engagement level to the processes by which they carry out their daily work will have an impact on your bottom line, and you will likely need to consistently strive to ensure top efficiency.
One way you can do that is by making yourself as effective a manager as possible. The following tips should help you ensure a strong position going forward:
1) Show your employees they can trust you
Perhaps the most important thing about being a good manager is making sure you have a strong understanding with the workers you oversee, according to Reliable Plant. That doesn't mean you have to be on their side 100% of the time or never make any decisions that adversely affect them, but as long as you strive to be fair, rational, flexible and helpful when you can, employees will respect that you're just doing your job and won't do anything to make them feel undermined.
2) Communicate effectively
Part and parcel with establishing trust and a rapport with your direct reports is ensuring everything you do has a clear purpose behind it, and that employees know what the purpose is, Reliable Plant added. For instance, employees may grumble if you're changing a long-established process in any way, but as long as they understand why you're doing it, they will at least understand where the changes are coming from.
3) Spell out the goals you've set
Managers will always set goals and benchmarks for success as a department or entire organization, and it's easier to achieve those ends if they are something employees can keep an eye on themselves, according to 6 River Systems. That may mean making sure your goals are quantifiable, so you can track and report progress on a regular basis, but when employees know what they're working toward, they're more likely to hit those targets.
4) Investigate technological upgrades
While no organization is necessarily inefficient because they haven't upgraded the tech side of their operations in some time, those that have taken such a step are far more likely to have streamlined operations, 6 River Systems advised. For that reason, it's wise to at least look into the tech options available to you and determine which, if any, you should adopt to take your operations to the next level.
5) Regularly review your plans and policies
Along similar lines, it's also a good idea to to look at every process under your roof to ensure that things are as optimized as possible, according to the Houston Chronicle. Even for long-standing processes, small, nearly imperceptible inefficiencies can work their way into daily work - through no fault of anyone in particular. As such, you need to do more to routinely see if your processes are as streamlined as possible with regular reviews.
6) Make worker training a priority
Whether it's a new hire or someone who's been on the job for a decade, ensuring workers receive regular training is a must for maintaining top efficiency, the Houston Chronicle noted. This could be as simple as safety exercises, or as complicated as adding entire new processes that will make their jobs easier going forward.