Jacksonville, Florida (Southside)

Remedy is looking for a Affiliate Service Coordinator at a comprehensive fire and life safety service and maintenance company in South Jacksonville!

Pay: $15/hr Temp to Perm option after 540 hours. 

Shift: 8am-5pm Monday-Friday 

Must work on site for 1-2 months to qualify for Remote role 

 Primary Responsibilities (not limited to):

• Contact affiliate partners by phone / email to request work order schedule dates
• Daily responsibility for assigned follow up queue
• Contact affiliate partners for submission of estimates
• Data entry / updating of our work order platform, Filemaker
• Data entry / updating of customer’s third party platforms via web notes
• Upload of quotes to customer’s third party platforms
•  Interface with affiliate partners via phone / email
• Interface with Commercial Fire Account Managers
• The above listed duties and responsibilities are not exhaustive and may be substituted and/or revised as necessary.

Experience:
• Minimum 3 years of customer service experience / call center documented on resume 

 Requirements:
• Ability to effectively provide written and oral communication

• Possess and exercise strong organizational and administrative skills
• Ability to work effectively in an independent or team environment
• Strong computer skills with the ability to navigate between multiple systems and phone line

Benefits

• Weekly Pay
• Temp to Hire Opportunity
• Free Online Courses with Penn Foster
• Medical, Dental, & Vision (provided while working as a Remedy employee until you get permanent!)

INTERESTED! APPLY TODAY for immediate consideration! Email Resume to Brittney.Sapp@remedywfs.com titled "Affiliate Service Coordinator" once we review and the clients want to interview you will participate in an in branch interview to complete onboarding then a virtual interview with the client. Thank you for your time and consideration 

Remedy is looking for a Account Support Coordinator
at a comprehensive fire and life safety service and maintenance company in South Jacksonville!

Pay: $15/hr Temp to Perm option after 540 hours. 

Shift: 8am-5pm Monday-Friday 

Must work on site for 1-2 months to qualify for Remote role 

 Primary Responsibilities (not limited to):

• Monitor email communication, creating and reviewing of emergency and non-urgent work order requests.
• Providing assistance to customers and facilities management companies requesting service and providing updates on existing requests.
• Serve as a point of contact for communication between Commercial Fire and the customer, addressing escalated issues, and providing updates concerning preventive maintenance and emergency requests.
• Updating customers at the store level with technician's ETA.
• Work directly with AHJs (Authority Having Jurisdiction) as needed.
• Assist Account Manager with AM queues: NTE Required, PO Required

Experience:
• Minimum 2 years of customer service experience / call center documented on resume 

 Requirements:
• Able to organize work, while engaging in a variety of tasks simultaneously
• Strong written and verbal communication skills
• Notable computer knowledge and aptitude of software applications
• Attention to detail and good decision-making skills
• Possesses leadership capabilities and acts as a team player

Benefits

• Weekly Pay
• Temp to Hire Opportunity
• Free Online Courses with Penn Foster
• Medical, Dental, & Vision (provided while working as a Remedy employee until you get permanent!)

INTERESTED! APPLY TODAY for immediate consideration! Email Resume to Brittney.Sapp@remedywfs.com titled "Account Support Coordinator" once we review and the clients want to interview you will participate in an in branch interview to complete onboarding then a virtual interview with the client. Thank you for your time and consideration 

Remedy is looking for a Finance Admin/Data Entry Support Clerk at a National Flower company in South Jacksonville!

Pay: $18/hr Medium Level Excel skills and Data Entry required*

Shift: 8:00AM to 5:00PM (1 hour lunch) Monday thru Friday bi-weekly in office rotation  

Summary

• Create and manage ongoing client Directory with great customer service minded attitude. 
• Communicate with new and existing clients and vendors regarding availabilities and future bookings.
• Assist with other clerical activities as directed by manager as a team player. You will wear many hats and maintain multiple responsibilities. 
• Participate in daily video conference team meetings using zoom or MS team.
• Experience Sales Force system is a plus experience Excel, Word, PowerPoint mandatory. *Subject to Excel assessment and tests. 

Benefits

• Weekly Pay
• Temp to Hire Opportunity
• Free Online Courses with Penn Foster
• Medical, Dental, & Vision (provided while working as a Remedy employee until you get permanent!)

INTERESTED! APPLY TODAY for immediate consideration! Email Resume to Brittney.Sapp@remedywfs.com or Call 904.399.4171 to schedule your interview today at the South Branch.