Job Opening: Dispatcher

PROLOGISTIX IS SEEKING AN EXPERIENCED DISPATCHER FOR OUR CUSTOMER IN THE EAST MEMPHIS AREA!

MUST HAVE 3 years RECENT DISPATCHER EXPERIENCE

Shift: Mon-Fri (plus some weekends) 8am-4:30pm + OT

Pay: $25/hr

Job Responisbilities:

• Assign loads to drivers in Trinium, ensuring accurate allocation based on driver availability, equipment capacity, and operational requirements.
• Support drivers with day-to-day operational challenges and provide real-time guidance as needed.
• Generate daily Dispatch Reports, consolidating drayage planning activities using data from Trinium, customer reports, terminal appointments, and driver schedules.
• Schedule pickup and drop-off appointments through terminal websites and customer facilities.
• Monitor and track import and export container movements to ensure timely execution.
• Investigate completed and pending loads to maintain operational visibility and planning accuracy.
• Evaluate driver availability and assign loads based on qualifications, equipment, and operational needs.
• Communicate proactively with customers regarding drayage issues, appointment requirements, and service updates.
• Review and approve accessorial charges and coordinate with Settlement and Transportation teams to ensure proper billing and payment processes.
• Evaluate repair requests and determine when external repair providers are required.
• Ensure accurate and timely updates in operational systems and mobile applications.
• Support continuous improvement initiatives focused on operational efficiency, service quality, and customer experience.

For consideration, please submit Resumes to: [email protected]

Requirements

• 3+ years of experience in shipping, logistics, transportation, dispatch, landside operations, freight coordination, or related fields.
• Experience coordinating transportation movements, container operations, dispatch activities, or carrier management.
• Advanced English communication skills (written and verbal).
• Strong problem-solving and decision-making capabilities.
• Ability to manage multiple priorities and work effectively in a fast-paced operational environment.

Skills

• A strong process-oriented mindset.
• Excellent organizational and planning skills.
• The ability to make sound decisions under pressure.
• Strong communication and stakeholder management capabilities.
• A proactive approach to problem-solving.
• The ability to manage multiple movements, appointments, and operational priorities simultaneously.
• A customer-focused attitude and commitment to service excellence.