Job Opening: Staffing Coordinator

Staffing Coordinator
Batesville, MS

Who We Are
As the United States’ largest light industrial staffing company and the first workforce-as-a-service 
provider, our digital-first approach to staffing is rooted in a rich history of delivering high-quality, scalable 
workforce solutions to the organizations driving the American supply chain. Our colleagues are guided 
by our purpose of Championing People, Unlocking Potential and bring this to life every day as they help 
put hundreds of thousands of people to work at tens of thousands of companies across the country. 
The foundation of our culture is built upon a bridge to better, offering our colleagues rewarding and 
growth-oriented experiences that positively impact lives and businesses in innovative and meaningful 
ways. 

Job Summary
Under direct supervision, the Staffing Coordinator contributes to the operational growth and 
profitability of the account through day-to-day execution, management of strong relationships with the 
client and associates, and fulfillment of the client’s staffing services agreement. This role supports the 
day-to-day interaction with the client and associates, assists with identifying process improvements, and 
executes on service level agreements to ensure they are met. This role provides immediate front-line 
customer service to the management team and associates. This role is responsible for partnering with 
appropriate parties to resolve all workforce issues, including but not limited to employee coaching, 
counseling, disciplinary action, and payroll and timekeeping, in a timely manner.

Your Role & Responsibilities
• Act as first point of contact for vendors and client contacts for all employee issues.
• Educates client on guidelines and sets expectations for the handling of any employee issues.
• Ensures all employee issues are handled appropriately and in a timely fashion.
• Coordinates resolution of the all-workforce issues with vendors and client partners and 
understands risk areas for all parties.
• Delivers client customized new hire orientations.
• Collects and reviews all required work related onboarding documents for each employee prior to 
start.
• Runs reports and uses data to identify workforce challenges and escalates issues to the 
 appropriate resource (using Salesforce/Bullhorn, Power BI, time/attendance software).
• Participates in client meetings about safety and operations and documents and investigates 
safety incidents and executes the safety observation program.
• Coaches associates on attendance policies, conducts ABC performance reviews, and assigns 
and ends associate assignments.
• Processes payroll and tracks attendance, wage, and hour compliance.

Education & Experience
• High school diploma required

Competencies (Skills & Knowledge You’ll Bring)
• Hands-on experience in a logistics or manufacturing environment.
• Experience in a customer service role responsible for client communication.
• Data management experience.
• HR experience is preferred.
• Familiarity with a heavy process-oriented environment.
• Able to multi-task, change priorities as appropriate and execute tasks in a high-pressure 
Environment.
• Able to understand client goals and how they measure success.
• Comes together to achieve organizational goals in order to succeed and grow. Therefore, every 
employee should have the ability to work in a team and contribute towards individual and 
business goals.
• Communicates information and ideas clearly and articulately both in oral and written form. Uses 
appropriate language, style and methods depending on audience and the purpose of 
communication.
• Responds positively to change and adapted to new situations quickly. Able to take on a diverse 
range of tasks equally effectively.
• Experience using various technology platforms to drive effective decisions. 

Your Work Environment (Physical Demands) 
Client Site: Typically work is performed is generally offsite at a client’s location that could be an office or 
other business setting and require travel to and from locations. This position requires compliance for all 
occupational safety and health standards, rules, and regulations. Below are a few standards specific for 
this position:
• Sit or stand for long periods of time and walk short distances
• Regularly required to talk, hear, and communicate in writing
• Adjust to vision for both close and distance views
• Stoop, kneel, bend, crouch and lift up to 50 pounds

 #nowhiring